AT&T Store

I had the best service from Emmanuel today at this AT&T retail store. I went in with a problem trying to transfer my phone # from an ex-business account to my personal account after failing multiple times over the phone with AT&T directly. Emmanuel spent over an hour on the phone assisting me with the overly complicated network at AT&T HQ. As customers came in the door, he greeted and multi-tasked helping them while staying on hold and working through my issues. He was always professional, nice, calm, and effective. I can't say enough great things about him. I went in with a high level of frustration with AT&T, and ready to leave my over 20 year account, but due to the exceptional service I received from Emmanuel, I will remain a customer.
Mar 21st, 2024

My primary internet provider went out and I needed a temporary solution. Oscar and Manny listened to me and got creative to help me find the best option for my situation. It was a great deal, they did not try to sell me anything I didnt need. My whole house is back online and its just as stable and fast as my original hard-wired connection.
Mar 7th, 2024

Mar 1st, 2024

This was our best cell service experience EVER! The store was busy, but they were getting around to everyone. Tony helped us and was awesome - super patient, answered all our questions, was so friendly. Honestly it sounds cheesy, but if every experience was like this I wouldnt dread upgrading my phone. It was actually fun. Thanks so much, Tony!!
Feb 26th, 2024

Great experience with Tony the manager of this store. I typically get frustrated or confused with my in store cell phone experiences. Tony did an amazing job of walking me through each step so I could easily understand what was happening and felt knowledgeable in making my account and new cell phone decisions. Thank you Tony for superior customer service!!
Feb 24th, 2024