Fastenal Fulfillment Center

Austin Wells _{on Google}

Dec 17th, 2021

A curbside pickup storefront is just as useless as ordering specialty items online, only worse.

J R _{on Google}

Oct 9th, 2021

This is the third time in two days I've tried to pick up the nailer we left for repair months ago. They were supposed to call with an estimate. They didn't call us at all. I finally called there. They couldn't find it even though the repair company said they shipped it almost a month ago. Two days ago they called to say they found it in a salesmanship truck.. Now two days in a row they have not been open during the posted (reduced
hours on the door. While I was waiting to see if someone showed, one of their trucks drove in. Ten more minutes he sat in his truck talking on the phone. I had to leave for another appointment Unfortunately I need the nailer back, or I would never set foot in there again! Since I live in Scio, I'll have to try again Monday

dusty holler _{on Google}

Jul 25th, 2019

Friendly staff, didn't have what i wanted but had it in just a couple days! i call that great service!

Billy Kelso _{on Google}

Aug 28th, 2016

Excellent products and friendly staff

Jeff Briscoe _{on Google}

Jun 28th, 2015

I dont know if all the Fastenal branches are this bad, but the one in Albany is awful!!! I have placed some larger orders through them in the past and have been completely burned. I swore I would never order from them again, but much to my better judgement I did. I didnt think ordering some 3/8 brass washers would be all that difficult for them to provide. WRONG!!!! So I ordered these washers and instead of getting the 3/8 I ordered, I get 5/16 washers. So, naturally they dont have the 3/8 in stock. Well next day them to you. We have some at another location. Next day rolls around (Friday), no washers. So Monday rolls around, no washers. Tuesday rolls around, no washers. We all know when UPS says next day, its next day. Today is now Wednesday morning I desperately need my washers that have been paid for through our companys procurement weeks ago. To make a long story short, if you need something dont count on Fastenal!!! Try somewhere else.