U-Haul Moving & Storage of Greenwood District

Apr 1st, 2024

Seamless reservation and online pickup, vehicle was clean. I liked the truck a lot, I would recommend this location to others.
Mar 20th, 2024

Says I can't rent a truck because somebody I'm "associated"with either owes them a blame or didn't return truck at EXACTLY the right time. Although I've always returned on time and owe them nothing it doesn't matter to them. I can no longer rent from uhaul because of something someone else did. Stoooopid.
Jan 16th, 2024

They are Always courteous kind and professional and I've been a customer for years....
Jan 1st, 2024

Not only did they charge me $2.50 MORE PER GALLON of gas, they also just picked whatever line they wanted to fill for the gas. I was in the understanding I filled it to the proper amount. They app CHOSE this location that was 27 miles away from my home, didnt let me pick one that was across the street. They also didnt tell me on the phone any of the warnings about being charged for gas and charged $1/xtra mile driven. Whats the funniest part about THAT? Lemme tell you - when I booked it for Blanchard Oklahoma to Tulsa Oklahoma, they gave me 60 miles LESS than the distance of Blanchard to Tulsa. Then added the extra 27 miles I had to driver to drop off the truck. Im disgusted. This whole experience was TERRIBLE from start to finish. If you love yourself and dont want depression after everything is finished - DO NOT RENT THROUGH THIS LOCATION OR UHAUL. Invest in a different company because these people are twisted liars. Ive never EVER gone through this before with uhaul and Ive rented through them multiple times. At this point Im looking into buying a new truck and trailer because I will never again rent from any of these people. The service line who walked me through the process didnt even care to mention the hidden fees and hidden costs. And this was an emergency move, I had to do everything in a snow storm. I would think they would care juuuuust a tiny bit more about their customers. I feel like I want to puke Im so disgusted by whats happened to me. How do I only spend $250 on the things I needed to haul & after the hidden costs and fees, I have spent DOUBLE THAT on just a 10 truck that I couldve begged my brother to let me borrow. I cant stop saying it but Im DISGUSTED.
Feb 7th, 2024