Locke Supply Co - #8 - Plumbing Supply

Bad customer service not helpful!!!
Jan 17th, 2024

Cool ppl lots of help good attitude
Sep 29th, 2023

Everytime I've gone in here the staff is either mean or look inconvenienced to help me. But they usually have the products you need and decent prices.
Jun 25th, 2023

Mar 31st, 2023

I went in today in hopes of finding an adapter to use for my gas line running to my stove. Upon entering the store I see Roger. He doesn't acknowledge me and takes his time walking to the register. Right off the bat I could tell he was in a mood. I begin to explain my issue and Roger starts asking questions in the most rude and aggressive way. He embarrassed me and made me feel stupid. I tried being polite and did the best I could to explain my problem but I was just met with such a nasty tone. I finally just said thank you for your time and left. He had no issue with me leaving. Before I exited the building I thought I would try someone else. I found Bruce. Bruce was nice and took time to hear me out. I didn't have my issue solved but at least I talked to someone more kind. I won't ever step foot into that store again. Roger might need to work in the back of the warehouse or something, as customer service is not his style.
Feb 14th, 2023