The Eye Institute

Very friendly staff. Dr. Was very thorough and made sure all tests were done correctly. Not a very long wait time.
Jun 6th, 2023

Friendly staff great selection of glasses
May 19th, 2023

For regular patients of this practice, please know that Dr. Vincent retired at the end of 2022. I was not informed of this and was quite puzzled when I came in for may appointment in January and was asked to fill out new patient paperwork. When I inquired as to why, I was then informed that Dr. Vincent sold the practice and was no longer there. I was also told they didn't inform anyone about this change. At the time his name was still on the door. The practice was not particularly convenient to me, but I thought Dr. Vincent was an excellent optician so I made the trip when appointment time came. Since he's no longer there, my reasons for visiting no longer exist.
Feb 19th, 2023

I had an appointment with Dr. Heba Hammami. She was absolutely wonderful. Extremely knowlegable and friendly. And was genuinely excited to hear about how well my eyes had healed and improved after having a surgery at a different facility out of state. It took a while for me to get an appointment, but it was well worth the wait. They seem like genuinely good people who care about their patients.
Feb 14th, 2023

A bit disappointed that they don't offer eye mapping in place of dilation, but not a deal breaker in and of itself. My experience with the doctor and staff was great, but I'm very unsatisfied with the glasses I paid a pretty penny for on top of the very respectable amount covered by my insurance. They were very cute glasses, a name brand, and I asked for the scratch resistant coating and high index because my prescription is a bit strong. Within about 6 months, the coating started coming off of the lenses and the stones decorating the frames started falling out. Having them remade was a pretty seamless process, and when I called to ask about the warranty, the lady on the phone seemed very familiar with the process and even told me I could still have them replaced one more time before they're a year old, which makes me wonder if they're used to their glasses falling apart within a few months. Sure enough, about a month later, the scratch resistant coating is scratched and peeling again on both lenses, despite using only the recommended wipes and solutions to clean them. Stones are also falling out again as well. I decided not to even bother with a 3rd replacement pair and I think I'm going to choose another eye doctor this year. Wasn't crazy about the frame selection either.
Dec 2nd, 2022