Dtech Computerists, Inc

The real story is that they called up DTECH Computerist, Inc with one problem on an old Mutoh printer in April, 2019. The problem being that the black color was not printing. We gave her an estimate of $3k and she had a heart attack. And this was for a new $2000 printhead, driving 200 miles, and 4 hours labor. This is so cheap for anyone who knows anything about wide-format repair, especially on old printers. Mutoh would probably charge $2500 to walk in the door. And most others will only try to sell you a new printer. We normally will give it the old college try and usually succeed. So we could tell they did not have the money, so we did what we usually don't do: we asked for half upfront. FOUR months later she called with some tricks with a credit card, to pay $1500. So we called her to check out the situation, and now, after her husband tried to fix it, the printer was not printing at all. One can now make their own judgment as to what was wrong. We told her that if we had to drive 2 or 3 times from Tulsa to Enid, involving more parts each time, it would be cheaper to buy a new one, and considering her finances, even better to buy a newer, used one than what she had. And she wants to talk RUDE, she said she couldn't find anyone else on the internet, and she asked if we knew anyone, to which we politely said no. She then got huffy and hung up very rudely!!!