Geek Squad

They were very accommodating, pleased!
Feb 9th, 2024

Only received 1 star because zero was not an option. I called them before going to the store in order to see of they replaced apple watch batteries they said yes so I drove up there to get watch fixed. After being told they do not take walk ins, i was able to get on best buys website and make an appointment for 5 minutes after the time i walked in. The little fella asked if I had apple care and when I told him no, he informed me batteries in watches could not be replaced and my only option is to purchase a new watch. I left called apple support who informed me they could replace the battery for $99 bucks without having to replace the entire watch. What a complete waste of time!
Jan 17th, 2024

Jul 23rd, 2023

I didn't use their services; I called to ask if they could repair my gaming system, they could not because my device was not purchased through the warranty/repair program which was disappointing. I feel if you can make a repair and someone is willing to pay for that repair then went wouldn't you accept their money and repair the device? That seems like a company declining money for services they can indeed perform. Nonetheless, the person answered the phone and my questions and was not rude or short with responses. 5 stars just for her, hope she is paid well for her time.
Feb 1st, 2023

You can never find help!!
Jan 30th, 2023