Phoenix Home Health

Apr 19th, 2023

Feb 27th, 2020

Jan 8th, 2019

I have worked with Phoenix for almost a decade as well as up to 40 other home care agencies in OKC. The people at Phoenix are honest, hardworking, high character folks. I am writing this review after seeing another rating that I believe inaccurately depicts the services this company provides. This agency is responsive, forward thinking, and truly invested in their patients. Their patient satisfaction surveys are always among the highest in the state and that is not by coincindence. There are several excellent home care providers in OKC. I can tell you with confidence, Phoenix Home Health is one of them.
Dec 26th, 2018

I needed to know about my pt for knee replacement surgery. Talked to case worker on Friday let him know I had Dr. appointment on Monday that I had to go to on Monday or change it. I talked to Joann on Saturday told her the same. Talked to the 24 phone line Sunday evening told her the same thing. Still know response, called, left a message when they opened at 9:00am. Called again around 9:15 told I think Stacy my predicament and that I had to leave my house by 9:30. She thought she could get someone to call me and they did after I left my home. I called Shannon when I got home and I explained I had to start on Wed because of the shot I just got in my non-surgerial knee. I have to stay off of it for 2days and I had to have the 4th shot before Wednesday. She told me she didnt care when I started so I set up to start on Wed. Wish they where more organized so I could have started today like the Dr wanted. Oh, well I just do I less PT session. Hopefully the rest of my therapy will go smoothly.
Sep 23rd, 2018