Fuzzells Business Equipment

Our firm has used this company for over a dozen years and we could not be happier. Always friendly, fast response and resolution times. JJ is always so attentive and friendly whenever I call. From the sales dept, maintenance and technical dept., We have received nothing short of excellent professional assistance and services above and beyond our expectations. Running an office you deal with all types of companies, and unfortunately too many of them are difficult to get assistance or support for your account or product, that has never been the case with Fuzzell's, it has always been the easiest and most pleasant experience, and we get a quality product, service and pricing that has kept us loyal to this awesome team! Thank you Fuzzell's, we love you guys!!
Nov 18th, 2022

TERRIBLE CUSTOMER SERVICE. Technicians are great but I would pay to never talk to the lady answering the phone again. They should double her salary for her to stay away and their business would improve. We have used them for 8 years and it is always a problem!!!!
Jun 15th, 2022

JJ and the gang were good to me once again. As usual in a bind and they got me out of it.  Thanks!!
Mar 9th, 2020

EXCELLENT SERVICE!! I brought our copier in for repair from our office in western Oklahoma on a Friday morning. It is extremely heavy and they carried in for me. Within about 30 minutes they called me to tell me the estimated cost for repair which I felt was reasonable. I told them to proceed with the repair and asked when it might be finished. They said they could get it done that day, and in fact called me about 1.5 hours later to tell me it was ready to go! When I picked it up they put it in my car for me. I was shocked at how quickly they repaired our copier. It meant a lot that I did not have to make another 2 hour trip to pick it up. Kudos to Ron!
Mar 3rd, 2020

I have used Fuzzells for purchase/service of my small business copiers since 2008. Sadly, their customer service has declined dramatically in the last three years. One recent issue has me researching other options for a maintenance contract. Save yourself a headache, dont bother.
Nov 3rd, 2019