J. Hicks Electric

Apr 13th, 2024

I had two electricians come bid the job i had. Joshua actually went into the attic, and looked behind my panel etc. The other guy only counted how many slots my current panel had and was going to swap for that exact number. This company discussed my possible future needs to consider if having a few empty slots would be beneficial for me. When a hiccup in the job meant greater cost to us, Joshua did everything he could to meet regulatory requirements and not cost us much extra and got me taken care of. Great job. I'll call again if I need anyone.
Jan 21st, 2024

I couldnt see myself using another electrician after working with Josh. Hes a compassionate, dedicated professional. I cant recommend another electrician over him.
Jul 20th, 2023

The owner is down to earth, friendly, great service , great price, all around great guy and company... always assisted me in all my electrical needs ...
Jun 6th, 2023

They charge 75$ for an estimate which is completely fine with me. A contractors time is valuable and they should be compensated accordingly, even for just an estimate. I scheduled an appointment with them to come out and give me an estimate for a large amount of work at my personal residence. A few hours before they were supposed to come out, I called their office and spoke with their office manager and asked them if the estimate would be a thorough estimate. What I mean by that is, will they break down the estimate and give me the cost of each part of the job (for example, to install outlets will cost x amount of dollars times total amount of outlets to be installed = x amount of dollars) vs just giving me one big lump sum number for all the work with no breakdown. If I am paying 75$ for an estimate, I want it to be thorough. The office manager was not sure so I asked if I could get an estimate from any previous jobs they have done before (with any personal information removed or redacted) to give me an idea of what their estimates look like. She told me she didn't know how to do that and kept going on and on about how they include pictures with their estimates as if that was sufficient, but that did not answer my question so I asked her to contact an electrician. The electrician contacts me several minutes later and told me they were not going to come out and give me an estimate anymore because "I didn't want to pay for an estimate." Which was completely false. I am totally okay with paying for an estimate, I just want to know whether it will be thorough. The electrician didn't even ask me to clarify or anything just told me they were not coming out anymore. I guess the office manager I spoke with told the electrician something different than I what I had said. Miscommunication happens but before doing something rash, maybe try clarifying with the potential customer first.
May 17th, 2023