Tillys

Terrible clothing quality. Adult clothes shrink to child size even when following wash instructions. Refused refund, dont stand behind the quality of the product they sell. Horrible customer service.
Jan 30th, 2024

This is me buying shoes at Tillys
Jun 8th, 2023

Love Tillys and customer service has been very helpful and nice. The one thing that is awful is the shipping method and company they use.: FedEx IT TAKES FOREVER TO GET YOUR ORDER when you order online. Ridiculously long. The worst out of all the companies I order from. Thats why Im only giving 3 stars. But I do love Tillys!
Nov 24th, 2022

Could not get help from anyone, very rude workers when finally approached
Jul 27th, 2022

When I got to the checkout I presented my Tax exemption card and the manager came and told me I did not look like the person who is named on the card I told him that the person named on the card is my father and the card is a household member use card he proceeded to tell me he understands that but he cant use it because my name is not on the card and the female employee proceeds to ring me up including tax I told her Im not purchasing anything unless they remove the tax and she told me they cant do it so I called my father and he told them on speaker that they still can use it and by law they have to and the manager said I dont care Im not doing it and my dad said If you dont it is a $500 fine and he wants to speak to the manager the manager says rudely I dont have time to go back and forth he then starts applying the tax exempt and says I am the manager. After that he throws my card away from me onto the counter and walks away, then that is when his female employee bags my things and aggressively throws my bag onto the counter and walks away instead of handing it to me and speaking. They were both very rude and obviously did not know the law and did not have very good communication/ customer service skills. Definitely would not recommend!!
Sep 8th, 2023