Arvest Bank

Got there at opening.. Everyone greeted me. Very fast and efficient. Great customer service.
Mar 15th, 2024

This is about Arvest in general, not this specific location. I stayed at a hotel 10/3-10/4. The hotel charged my account on 10/5, but it did not go through until 10/17! Arvest held almost $200 for two weeks then finally charged me and made my account overdrawn. I spoke to two customer service associates and they were worthless. They tried to tell me that wasn't what overdrawn my account, when I was looking at the transactions; I was withdrawn the exact amount the hotel charged me two weeks ago and even displayed when the charged was suppose to take place. It should be illegal to withhold people's transactions for that long. Great way to screw loyal customers over!
Oct 9th, 2023

I gave them money last week and they decided to hold my money over the weekend and the Holliday before they entered it into the system after they specifically told me and gave me a signed document saying it would be done before the weekend so now Im waiting even longer for what I needed done how can you give me a signed document and still fail to uphold your end that doesnt make since And I did reach out to the email they sent bellow in their reply and never heard from them that was just putting on a front like they actually cared do not use this bank read their reviews
Oct 8th, 2023

Jul 21st, 2023

Don't ever! Go to this location it's been my bank for 7 years I went to their ATM witch there's always something wrong with it but I withdraw $500 and a receipt came out but the money never did and I called they gave it to me the next day well a month pass and they took it back and they said cause the ATM Machine was Accurate like whatttt don't ya have cameras!?!?! They said yea but the ATM said it was correct I'm done with this bank
Jan 18th, 2023