theVUE

The apartments themselves are amazing! When things break they usually get them fixed in a reasonable amount of time, but the internet is a different story... internet issues have been a constant issue since I moved in over a year ago. The owners seem to think it's a resident with malicious intent causing these problems when in reality it's just a matter of replacing some hardware and possibly service providers. They've done just about everything except resolve the issue because it will be a rather pricy fix, but reliable internet should be a given with the otherwise reasonable rent prices here. As most of the tenants here are students, reliable internet is a must.
Jun 26th, 2023

The Vue has been having major issues with the internet for the past several months. This apartment is aimed towards students attending OU, yet does not provide good internet service, which a necessity that every college student needs to complete their school work. The resident assistants and manager, Diana, have been doing their absolute best to support the Vues residents and resolve the issues with with WiFi but unfortunately we are still experiencing issues. After my lease ends, I will not be renewing.
Jun 26th, 2023

Would give 5 stars but we have had an ongoing issue with the internet that has not been handled properly by the owners. Lease states that FULL internet access is to be provided at the owners expense, yet they refuse to properly provide access. Proper repairs would be expensive and it seems as if ownership is not listening to their tenants. Instead, they are trying to single out residents to see if anyone is messing with the hardware. Pretty frustrating and I hope it gets fixed soon! I really enjoy everything else about this place!!
Jun 24th, 2023

I have lived at The VUE for two years. Below are my thoughts. BEDROOM I love that the mattresses are Full XL, though the frame is larger than the mattress size, so it will slide away from the wall unless you put something on the opposite side. Some rooms lack a good spot for a TV with cabinets directly across from the bed. There is plenty of space along the three rods for clothes (two small ones behind the lower doors and one large pull-down one behind the upper doors). The windows in the bedrooms do not open. The carpet in the bedrooms is very thin and not soft or comfortable. BATHROOM You get your own bathroom with a large mirror! Some of the toilet paper holders are in very awkward positions and seem to have been an afterthought in designing the bathrooms. The cabinets above the toilet are low enough that you might hit your head on them if you sit up very straight on the toilet. The bathroom sinks do not have much water pressure. The shower is pretty nice, though mine sometimes drains quite slowly. All sources of water (bathroom sink and shower and kitchen sink) get very hot, so be careful not to burn yourself. KITCHEN There are numerous kitchen cabinets, but many of the shelves are difficult to reach without a step ladder. There also arent many good places to keep large cookware. Our microwave has always been a bit finicky. Sometimes the plate starts spinning if the door isnt closed just right. I don't love the concrete floor in the common space (and the bathrooms). INTERNET Unfortunately, Internet access has been one of the worst parts of living at The VUE, especially over the past year. There are frequent issues with both TheVue Wi-Fi and the Ethernet ports in the bedrooms. The Internet has been extremely unreliable over the past few weeks. There was discussion of possibly switching to Fiber, but that was over a year ago, and nothing has changed. They need to fix this. HEATING/COOLING The HVAC system can easily reach your desired temperature in short order, but it doesnt kick in until the temp gets 2 degrees away from the set temp, so there is a constant oscillation of about 2. When it is hot outside, it still doesnt run enough to keep the humidity down to an ideal level. We once noticed a leak on the floor when the AC was on, and maintenance fixed the issue. AMENITIES I dont use the amenities often, but the pool and hot tub are nice, and there are spaces on each of the four floors (lobby, study space, exercise room, and a movie room). The complex has several trash cans and a nicely hidden dumpster. STORM SHELTERS I love that there are storm shelters on each floor, something you wont find in most other off-campus student apartments. PARKING I have never had an issue finding a place to park, but the walk-in gates to enter the complex are often broken. SECURITY There are key cards that grant entrance into the complex, the elevator, and the front door of your unit. They say the front door locks after hours, but it often does not. The individual unit front door locks had an issue that required replacing the batteries every few weeks, but that seems to have been resolved. The bedroom doors can be unlocked with a physical key or a four-digit passcode via the capacitive number pad. Mine has not been very reliable. MAINTENANCE The outside usually looks nice, but the stairways are hardly ever cleaned. Until recently, each of my service requests (lightbulbs out, HVAC leak, etc.) were resolved within a week. However, I have had two service requests pending for over a month now. I have already visited the front office to inquire about them on two occasions, and there does not seem to have been action taken. CONCLUSION Overall, my experience at The VUE would have been much better had there not been such significant Internet connectivity problems, and now service requests pending for over a month. While the apartments are far from perfect, they would be fine for most students if they fixed the biggest issues.
Jun 27th, 2023

I moved into the Vue last August, and living at the VUE has been a great experience during my first year at OU. But since moving in, I , along with several other residents, have frequently experienced ongoing troubles accessing the Internet, but the issue still continues to persist. Although it has been a challenge, I have tried my best to not let poor wifi interfere with my studies, but in terms of concerns, back in May earlier this year, Norman and the surrounding area faced threats of severe weather and tornadoes. With poor coverage from my cellular provider mixed with no Internet access, I had no way of receiving weather alerts and campus text alerts from my phone or computer, and I had no way of reaching concerned family members. Not only does lack of Internet prevent residents from their daily tasks and work, but it also threatens residents' safety.
Jun 24th, 2023