Staples Travel Services

I've been printing shipping labels here for years. The staff showed me how to print from email and would give me shipping sleeves to put the printing labels in. One staff member the day before yesterday informed me that I could no longer have the sleeves unless I shipped through ups apparently and basically that I was freeloading. Keep in mind that I was given them to begin with and had no idea. She was very rude and argumentative. Shes a light-skinned young short female. I did not get her name. It was embarrassing. I just said thank you and walked out.
Jul 29th, 2023

Jul 22nd, 2023

Cust service is lacking. Would recommend going to another office store and dont use for UPS. They have no idea what they are doing. Tore my package all up and then sent me off to find an actual UPS Store.
Jul 12th, 2023

Returned to Lawton on 7 July 23 in the afternoon from an appointment at the Oklahoma Tax Commission office in OKC with a state issued card. I was told at the appointment this card could be laminated. Clerk in Lawton Staples took one look at the card said we can't laminate those. After inquiring if he had a state or staples directive stating it could not be laminated, the clerk tossed the card on the counter and terseley replied he would not laminate it. Salespeople and clerks should be taught some form of customer courtesy when not providing a service that generates income to a business. There is a way to handle any situation and this clerk failed at it. It's unfortunate but Staples in Lawton will not be my first choice for future purchases of any kind. Got what I needed laminated across the street. If an employee cannot provide an income generating sale for something quite routine, please train them to articulate why that sale cannot be made. I could take an explanation. In the absence of that, I'll go elsewhere.
Jun 28th, 2023

Good, selection of merchandise good service
Jun 7th, 2023