Southwestern Behavioral Health Center

Jun 5th, 2023

Apr 14th, 2023

This is by far the most uncoordinated mental health facility I've ever encountered. Covid really did a lot to facilities people are so unorganized and there's people and places that they should not be. The intake is a joke I literally did their job for them. Amanda is suppose to be one of the managers and she needs an assistant cause she cant keep up. I was told that there was no bed for my daughter we may have to go out of state. So me being in the medical field I started my own digging. I called facilities not only did I find three beds in oklahoma but I had to get names and faxes call to verify that all my childs information was received. We were at swmc hosp for over 40 hours. My daughter was even forgotten about at the hospital by nurses my child did not even get her mental health meds for 40hrs. I was back and forth Amanda didn't even want to return my phone calls. The director at the hospital told her to call me at the hospital and she didn't I had to call her myself as well. What is a shame we live in Lawton and whenever my daughter has problems again I'm going to have to encounter the same kind of problems again. Due to lack of resources communication and unorganization the process is going to be a long road. And she had the nerve to give me attitude when they drop the ball. I will make sure to know I have to do their job if my daughter needs Services again so we'll be going to Oklahoma City no ifs ands or buts. As you can see I don't think this place will ever have a five-star rating. Look at all the other complaints and I hope that other people will share their experiences well. Maybe if they're understaffed they can get fully staffed so that way that they could get their ratings up and be a better facility for children.
Feb 21st, 2023

This entire facility is a joke. From the "school" to the therapist. IF they have either. My child went a week without school because it was "too cold" and they didn't have heaters. The therapist is just as useless as the air system. Talks in circles, contradicts herself and doesn't hold the patient to any sort of accountability. I honestly feel like my child will be leaving here worse off than they were when admitted
Feb 12th, 2023

Hated it, Im still traumatized after I was sent here against my will. I still have nightmares to this day, this was an absolute hell and I felt like the staff didnt really care at all. That wasnt therapy, that was a sad excuse. Everything was locked of course, but school? Seriously? And despite being watched by the staff, the other people there made me very uncomfortable but I couldnt do anything except deal with it. Oh, and its absolutely FREEZING 24/7, I asked for a sweatshirt several times and they never gave me one when everyone else had one. I seriously recommended going somewhere else, unless you want to be much worse than you were before. Save yourself, please.
Jan 21st, 2023