Gentle Family Dentistry: Lawton/Ft. Sill

jjones7640 _{on Google}

Feb 27th, 2024

It appears that Dr. Carter has communication issues. Unfortunately, my wife is stuck dealing with them until she has her current dental issues completed.

Heather Willingham _{on Google}

Nov 9th, 2023

Dr Carter and his staff have always been great! I've been a patient there about 15 years.

Pam Frias _{on Google}

Oct 7th, 2023

Dr. Carter is very gentle and very professional. His whole staff is actually. I Highly recommend him above anyone in Lawton.

Taylor Baker _{on Google}

Sep 13th, 2023

The best dentist and staff around! Dr. Carter is one of the most gentle and caring Dentist. The staff is super friendly and helpful. I highly recommend this dental office to all!!

Bad Penny _{on Google}

Feb 11th, 2024

Unreliable Appointment Management
If you're considering this dentist, brace yourself for a rollercoaster of appointment mishaps. My one-year journey with them has been nothing short of bewildering.
1. **Appointment Roulette**:
- They cancel appointments without notice, leaving patients in the dark until they show up at the clinic.
- When they lack a valid excuse, they play a game of "Guess the Appointment Date," alternating between claiming it was the day before or two days prior. It's like dental time travel, but not in a fun way.
2. **X-Ray Machine Saga**:
- The first cancellation hit after months of anticipation. Reason? Their x-ray machine was on vacation, apparently.
- Round two: I finally secured another appointment, only to learn they were dentist-less. Cue more waiting.
3. **Third Time's the Charm?**:
- Determined, I booked a third appointment, hoping for a breakthrough. A year later, I'm still waiting.
- Arriving early, I encountered a comedy of errors. Office worker A claimed my appointment was yesterday (Valentine's Day), while office worker B insisted it was the day before (February 13th). Their lies collided like bumper cars.
4. **Email Reminders? Not So Much**:
- The elusive appointment reminders arrive sans dates or times. It's like receiving a cryptic riddle.
- Last year, my first appointment vanished into thin airno reminder. But lo and behold, the next day, they reminded me it had been 90 days since I scheduled it. Thanks for the wild goose chase!
5. **The Front Desk Impasse**:
- The new dentist might be a dental wizard, but I'll never know. The front desk is my impenetrable barrier.
- Trust? Lost. Time and gas? Wasted.
In summary, this dentist's appointment management resembles a sitcom plot. If you enjoy dental mysteries and missed connections, they're your go-to. As for me, I'm off to find a more reliable dental adventure elsewhere.