Grant Group Commercial Real Estate Services

Sam Mitchell _{on Google}

Mar 5th, 2022

BEWARE! Do not rent from this company especially @ the Park17 Apartments in Edmond. I lived there for over a year and during more than half of that time I had a horrible leak that would flood my living room anytime it would rain. It took more than 6 months to get it fixed and the lack of communication throughout the entire process was insane. I asked for months for a rent reduction and finally the 4th month in they gave us a $100 dollar credit on our rent. They repeatedly sent maintenance men into my home without my notice including one time two men were lifted onto my balcony & another when I came home one day I found that my door had been removed from its hinges and my apartment was open for anyone to be able to walk in. The property manager at this place never gets back to you and in fact ignores texts & calls. The day I moved out I met a girl that had just moved in and she said she couldn't get ahold of anyone even though her door wouldn't lock correctly and her washer & dryer was broken since the moment she moved in. To make matters worse, we were snubbed over $400 out of our deposit (that was just returned today, and we moved out in October) we were told that it cost that much to have our apartment repainted. OVERALL it was a horrible experience, the apartments are beautiful but not worth the headache at all!