Comfy Bear Heating Air Plumbing

We've been with no air conditioning for more than a week and I've been having a hard time looking for someone to come out for a service. I'm lucky Excel Comfort Services was very responsive and really showed the urgency to help. I'm very satisfied with the quality of service this company provides. Will definitely recommend them to my family and friends! Service: A/C system maintenance
Aug 9th, 2022

The quality of work is superb and very fast!!! I highly recommend them and will be using them again in the future if ever I need a plumbing service. Service: Shower repair
Aug 9th, 2022

Very professional and friendly, Completed job in timely manner. Came out the first day I called them. Im very happy and satisfied with the service and will definitely use them again. Thank you Service: Plumbing pipe repair
Aug 9th, 2022

A friend told me about Excel Comfort Services. When I called I was offered a FREE Tune Up which I took advantage of. When Josh arrive he went through my system throughly, found some issues(which I knew) Gave me responsible pricing to fix my issues. Even check my plumbing at no extra cost which I was quoted for a few project Ill be starting. With everything that was done it was a no brainer when I was given the option to become a Membership. Just excellent work, personable and great service.
Aug 9th, 2022

My A/C wasn't cooling, so I called Excel Heat and Air at the Edmond location to check it out and give me a quote. Josh Walker, the owner, came by on 7-7-22. He ran some diagnostics, took apart the unit, got up in my attic, etc. and, after about an hour, he gave me three options for repairs. The first quote was a staggering $20,000+! I told him my brand new heat and air unit I bought in 2014 only cost $7,000, how could this possibly be more than that! He said there was so, so much more wrong than he anticipated and I also needed some duct work etc. replaced in my attic. I told him I was going to pay him for the $179 service call and get another quote. He got incredibly incensed and said, "don't you even want to hear the other quotes?" I said, "no, I'm getting another opinion." He kept pushing and pushing. I finally said, bottom line, what's the least expensive quote and he said "$2,500." I don't know if his plan was to shock me with the first quote so the third didn't seem so high, but if it was his plan, it backfired. I KNEW he was trying to rip me off. I gave him my check and he just kept pushing. He even said he wouldn't have gone to all the trouble looking over the unit if he'd known I wasn't going to give him the job. I started feeling threatened and would not let him back in my house. He left, but about 15 minutes later, I saw his white van drive past my house. I think he might have stopped if there hadn't been another vehicle at my house. I told my son what happened and he came over and took apart the unit. The coil was so dirty (see the photos attached that I took before it was cleaned) that air wasn't flowing through it. My son cleaned the coil, put the unit back together and it's working perfectly! Total cost will be for the water he used and an hour of his time. You draw your own conclusions from this review. Josh, you know every word of this is true, so don't try to deny it or sugarcoat it.
Jul 22nd, 2022