Chamber of Commerce

      Quality Inn Broken Arrow - Tulsa

      ( 529 Reviews )

      Quality Inn Broken Arrow - Tulsa
      • 2301 W Concord St
        Broken Arrow, Oklahoma 74012
      •   918-258-8585
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      Chamber Rating

      3.2 - (529 reviews)
      154
      108
      94
      55
      118

      About
      Quality Inn Broken Arrow - Tulsa

      The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more for your money at the Quality Inn Broken Arrow - Tulsa hotel in Broken Arrow, OK, conveniently located off Highway 51 and Route 64 in northeastern Oklahoma, just 20 minutes from downtown Tulsa. Here, you can enjoy friendly service and great amenities, like free hot breakfast, free WiFi, an exercise room and indoor heated pool. Business travelers also will appreciate our meeting space, and fax and copy services. Our guest laundry is a welcome amenity, as is ample bus and truck parking along with cold-weather hook-ups. All inviting guest rooms have TVs, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

      Contact Info

      Questions & Answers

      Q What is the phone number for Quality Inn Broken Arrow - Tulsa?

      A The phone number for Quality Inn Broken Arrow - Tulsa is: 918-258-8585.

      Q Where is Quality Inn Broken Arrow - Tulsa located?

      A Quality Inn Broken Arrow - Tulsa is located at 2301 W Concord St, Broken Arrow, Oklahoma 74012

      Q What is the internet address for Quality Inn Broken Arrow - Tulsa?

      A The website (URL) for Quality Inn Broken Arrow - Tulsa is: https://www.choicehotels.com/oklahoma/broken-arrow/quality-inn-hotels/ok415?mc=llgoxxpx

      Q How is Quality Inn Broken Arrow - Tulsa rated?

      A Quality Inn Broken Arrow - Tulsa has a 3.2 Star Rating from 529 reviewers.

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      Ratings and Reviews
      Quality Inn Broken Arrow - Tulsa

      Overall Rating

      Overall Rating
      ( 529 Reviews )
      154
      108
      94
      55
      118
      Write a Review

      bobby bobby on Google

      image

      Business Response on Google Mar 18th, 2024
      Dear guest, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards, Customer Care Team

      Ginny Longhorn on Google

      image THEYLL STEAL YOUR $100 DEPOSIT! Theyll harass you to leave your room before its even checkout. The bathrooms have holes all over which is creepy because of potential cameras. Staff get two thumbs down theyre rude and unprofessional. Save yourself the headache the beds are horrible too ours came with a huge slumping hole in it! Booo shame on this facility!
      Rooms: Creepy, dirty, run down

      Business Response on Google Mar 12th, 2024
      Dear Ginny, we are truly sorry to hear about your negative experience during your recent stay with us. Your feedback is concerning, and we take these matters very seriously. We can assure you that the safety and comfort of our guests are of utmost importance to us, and we do not condone any form of harassment or unprofessional behavior from our staff. Rest assured, we will investigate the issues you've raised thoroughly and take immediate action to handle them. Additionally, we apologize for any inconvenience regarding the condition of the room and the quality of the beds. Your comments will be shared with our team to ensure improvements are made. If there's anything else we can do to assist you or regain your trust, please don't hesitate to reach out to us directly. We hope to have the opportunity to make things right and restore your confidence in our facility. Best Regards, Customer Care Team

      Manuel Arredondo on Google

      image

      Business Response on Google Mar 11th, 2024
      Dear Manuel, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Customer Care Team

      Scott Springer on Google

      image Works out real well for us. Cheapest in Broken Arrow. Clean room and good beds.

      Business Response on Google Feb 14th, 2024
      Dear Scott, thank you for choosing our hotel during your visit to Broken Arrow. We're delighted to hear that our accommodations, affordability, and comfortable beds have met your expectations. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything specific you'd like us to handle or improve upon for your future stays, please feel free to share. We look forward to welcoming you back and ensuring you have another pleasant experience with us.Best Regards, Customer Care Team

      Mary Brazil on Google

      image First off the lady at the service desk was really really nice. Unfortunately shes not so good at her job. First she put us in someone elses room. We went and told her the door key wasnt working so she reset them. We walked in and I saw 2 beds instead of 1 king and then I saw a cpap machine on the nightstand. Then my husband pointed out the luggage that was in there. We obviously left immediately but we couldve gotten shot when we walked into someone elses room. Then when we told her what happened she acted like we didnt see what we saw. We shouldve been put in 122 not 121. Our gas is off at the apartment complex so all we needed was a shower. My husband took his first. The water wouldnt drain so he stood in the water the whole time he took his shower. I couldnt do it so I went and told her about it. She went with us to check a shower in a different room and it just trickled out of the shower head. Obviously we left. The desk lady did call someone and said we would be getting a full refund. As of right now it is showing twice the amount we paid pending withdrawal in our account so it looks like instead of a refund we were charged twice. If it changes I will change this part of my review. Later we went to the Clarion Hotel and their showers were amazing.

      Business Response on Google Jan 26th, 2024
      Dear Mary, we sincerely apologize for the series of unfortunate incidents you encountered during your stay at our hotel. Your experience is unacceptable, and we understand the gravity of the situations you described. It is deeply concerning to hear about the room assignment error, the issues with the shower, and the subsequent billing problem. Your safety and comfort are our top priorities, and we are truly sorry for the inconvenience and stress this may have caused. We appreciate your understanding and patience as we work to resolve the pending withdrawal issue promptly. We have reviwed these concerns with our staff to prevent such incidents from recurring in the future. Your feedback is invaluable to us, and we are committed to taking the necessary steps to improve our service and ensure the safety and satisfaction of our guests. Once again, we apologize for the negative experience, and we genuinely appreciate your patience. If there is anything more we can do to rectify the situation or if you have any further concerns, please feel free to reach out to us directly. Thank you for bringing these matters to our attention, and we hope to have an opportunity to regain your trust in the future.Best Regards, Customer Care Team
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      Overall Rating

      Overall Rating
      ( 529 Reviews )
      154
      108
      94
      55
      118

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