TTCU Federal Credit Union

They will warp policies to inconvenience you and passive aggressively smile at your demise. The branch on memorial is far more personable.
Jan 29th, 2024

If you are looking for an alternative place to put your money... TTCU is the place! Friendly, smiling faces every time you walk in with great financial products.
Dec 24th, 2023

I have been a member of TTCU since 2000 until this year. I have been going to this branch for 23 years and the customer service has usually been subpar. The tellers are sweet, but the folks in the offices are mostly rude. I went in and reported that my card was declining in several locations throughout the city. They checked and couldnt find anything. I sat down with a gentleman in the office who promised to get me a new card with the same number in the mail because their machine to make an identical one there was broken. When the card arrived, the numbers were different while payments throughout the wait time period of 7 days were failing to process; plus overdraft fees, as you can imagine was a lot! Never credited any of the fees despite pleas of their mistakes. When I did use the new card, the drive thru machines did not give me an option for deposits of any kind. Talk about horrible technology! But my wifes worked perfectly fine. When calling the customer over the phone, they are so rude, sarcastic, and vindictive. Horrible experience! BUT THANK GOD, Come Monday, Im closing my account forever!! Never again to return.
Feb 4th, 2023

An awesome credit union!
Nov 25th, 2022

Worst customer service experience I have experienced in quite a while. Went through drive through (atm teller) at 455 pm on Friday and tried cashing a check. The check was from Oklahoma General Electric and was not a personal check. I am not a member with TTCU but I am a shared member at tinker federal and was told they can cash non member checks in the lobby, so I went to lobby. Walked in and spoke with molly who was not accommodating at all, wouldnt cash check without being a member exact opposite of what the drive through lady told me. Told Molly I was a shared member and she said she still cant cash it. I asked her to open an account and cash it. She said oh itll have a hold on it anyways just every thing was a road block. I left, went to Walmart, had it cashed within 10 min. Im sorry that I walked in on Friday before you closed and you thoughT it was already the weekend. Will not be going back. EVER.
Nov 22nd, 2022