Shell

Lillian Jenkins _{on Google}

Aug 30th, 2023

All the people that work here are super friendly and have a cool vibe. Customer service is a A+

Joshua Kriebel _{on Google}

Mar 11th, 2023

Filled up my tank and no paper in the pump to get my receipt. Went inside to use restroom. All employees leaning on counters staring at their phones. Went to bathroom. No toilet paper, no paper towels, no soap in dispenser. Employees never even looked up once to acknowledge me or any other customers walking in or out.

kit kat _{on Google}

Aug 16th, 2023

Would leave 0 stars, but that is not possible. On 9.3.23, around 2 p.m., I went to get gas, buy cigarettes, and get an iced coffee like I do 5 times a week before I go to work. After getting my cup from the cup dispenser, I put some ice in the cup, then discovered that they no longer sell the iced coffee that I always buy. I threw the cup with the ice, the lid, and the straw that I had touched in the garbage. Since they didn't have the coffee I intended to buy, I just threw it all away. The female worker proceeded to take the cup from the trash, follow me out the door, and throw the ice at me. She was screaming about there being a shortage of ice and that I should have paid for the ice that I put in the cup that I threw away. After a heated exchange, she literally came after me threatening me all the way up to my car and told me I better never come back to that store or I would be arrested. Needless to say, I will never be going back to that location or any other Shell, not because of her threat, because I did nothing wrong, simply because of the poor service and aggressive/irrational behavior of the worker. I would have paid for the ice if I had walked out with ice. But i didn't end up buying the drink because they don't sell it anymore. Hopefully, someone from management will see this and watch the video of this interaction, as most places have cameras. Hopefull, this whole incident was recorded for them to see.