Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
-2.5 - (2 reviews)
-1
-1
0
0
4
Read Our 2 Reviews

Chamber Rating

Verified Member
-2.5 - (2 reviews)
-1
-1
0
0
4
  • Lizzy


    Oct 29th, 2023

  • Mars


    Oct 28th, 2023

  • Dante Jones

    Nice bank great account my only complaint would be the bugs & debris on the ATM very tasteless & simply disgusting I expect more polish from such a nice institution!
    Aug 26th, 2023

  • Mar

    I never go into this location, I'd rather drive a couple minutes more or call because everytime I've had issues, the same older blonde lady is so rude. I had an issue with my account being hacked and money and my card stolen and every other 5/3 I go to would give me my account number to reset my password with my ID. But no, this lady wouldn't. She told me I had to go through all these extra steps by calling and getting a replacement card and what not. It's not an issue with all 5/3 branches, but because of that I just switched my banks. I work in customer service, sometimes I'm accidentally rude to a customer when I don't mean to be. But this isn't accidental and it's not just rude. I partly blame her for all the money lost when I lost my card.
    Jun 27th, 2023

  • Ras Asan

    Every time I use this location the customer service is sub-par. I dont know what the deal is but this particular location always causes me to question why do I even do business with 5/3. The staff is terrible consistently. Do better. I dont owe you my business.
    Jun 6th, 2023

Read Our 2 Reviews

About
Fifth Third Bank & ATM

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ Global Select Market under the symbol "FITB." Fifth Third Bank was established in 1858. Member FDIC, Equal Housing Lender

Contact Info

Services

  • Checking Accounts
  • Savings Accounts & CDs
  • Credit Cards
  • Online & Mobile Banking
  • Investment Services
  • Consumer Loans
  • Safe Deposit Boxes

Images

Questions & Answers

Q What is the phone number for Fifth Third Bank & ATM?

A The phone number for Fifth Third Bank & ATM is: (440) 602-5300.


Q Where is Fifth Third Bank & ATM located?

A Fifth Third Bank & ATM is located at 5831 SOM Center Road, Willoughby, Ohio 44094


Q What is the internet address for Fifth Third Bank & ATM?

A The website (URL) for Fifth Third Bank & ATM is: https://locations.53.com/oh/willoughby/5831-som-center-road.html


Q How big is Fifth Third Bank & ATM?

A Fifth Third Bank & ATM employs approximately 20+ people.


Q What days are Fifth Third Bank & ATM open?

A Fifth Third Bank & ATM is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Fifth Third Bank & ATM rated?

A Fifth Third Bank & ATM has a -2.5 Star Rating from 2 reviewers.

Ratings and Reviews
Fifth Third Bank & ATM

Overall Rating

Overall Rating
( 2 Reviews )
-1
-1
0
0
4
Write a Review

Lizzy on Google

image

Business Response on Google Nov 11th, 2023
I noticed you left us a one-star review. We'd love to find out a bit more about how we can improve your experience in the future. Would you mind giving us a call at 877-833-9973? Your business is important to us!

Mars on Google

image

Business Response on Google Oct 12th, 2023
I noticed you left us a one-star review. We'd love to find out a bit more about how we can improve your experience in the future. Would you mind giving us a call at 877-833-9973? Your business is important to us!

Dante Jones on Google

image Nice bank great account my only complaint would be the bugs & debris on the ATM very tasteless & simply disgusting I expect more polish from such a nice institution!


Mar on Google

image I never go into this location, I'd rather drive a couple minutes more or call because everytime I've had issues, the same older blonde lady is so rude. I had an issue with my account being hacked and money and my card stolen and every other 5/3 I go to would give me my account number to reset my password with my ID. But no, this lady wouldn't. She told me I had to go through all these extra steps by calling and getting a replacement card and what not. It's not an issue with all 5/3 branches, but because of that I just switched my banks. I work in customer service, sometimes I'm accidentally rude to a customer when I don't mean to be. But this isn't accidental and it's not just rude. I partly blame her for all the money lost when I lost my card.

Business Response on Google Jun 15th, 2023
Thank you for your review. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We would like to see if we can help. Please log in to 53.com/login (or the app) and go to the chat icon, then enter "SOCIAL MEDIA" or give our team a call at 877-833-9973.

Ras Asan on Google

image Every time I use this location the customer service is sub-par. I dont know what the deal is but this particular location always causes me to question why do I even do business with 5/3. The staff is terrible consistently. Do better. I dont owe you my business.

Business Response on Google May 26th, 2023
Thanks for sharing. We're always looking to improve our customer experience and will share your feedback with the right team.

Overall Rating

Overall Rating
( 2 Reviews )
-1
-1
0
0
4

Write a Review

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