EFG Custom Homes
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30205 Clemens Rd
Westlake, OH 44145 - 440-941-3340
Chamber Rating
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Tatyana Welch
1 Year UPDATE: We have had to purchase all new lights for this home because of the builders unwillingness to disclose where he gets the exact lights (which are custom) from. It wouldn't be a problem if it didn't take 3+ months to get the lights that he will not tell us that he is getting from China. I have spoken to other home buyers who have had the same issue and were forced to purchase ALL new lights for their homes. EDIT: AFTER BUILDERS RESPONSE We are not providing a one star review because of lightbulbs running out. We understand that these issues are "simple" problems... The problem is that WE DO NOT HAVE ACCESS TO THE TYPE OF LIGHTS NEEDED IN THIS HOME! Otherwise we would fix it ourselves. We have offered on multiple occasions to purchase them on our own so we could avoid having to deal with this builder. Responses like the one this builder gave is the EXACT reason all buyers should beware. After working with this builder (bought one of his homes in Bay 11/2020) over the past few months I think its been a long enough time to leave an honest review. The builder started off extremely nice during the buying stage of our relationship (of course) but quickly turned for the worse once he got our money. He is extremely rude and Dave the electrician is perhaps the most unprofessional human Ive ever encountered (I wish I knew who he is contracted through so we could report him). We were guaranteed a builders warranty on the home and getting them to do ANYTHING is like pulling teeth. We are made to feel as if we are inconveniencing them when ever we ask for simple fixes (like replacing lights that were promised to last 30+ years weve literally had five go out). The home is beautiful but not worth the headache of working with these horrible people. Take your money elsewhere.
Feb 11th, 2022 -
Elizabeth keillor
They need to pick a new area or come up with a better design that people may actually want.
Jun 21st, 2021 -
Dale Schmidt
Jun 29th, 2020
Contact Info
- 440-941-3340
Questions & Answers
Q What is the phone number for EFG Custom Homes?
A The phone number for EFG Custom Homes is: 440-941-3340.
Q Where is EFG Custom Homes located?
A EFG Custom Homes is located at 30205 Clemens Rd, Westlake, OH 44145
Q What is the internet address for EFG Custom Homes?
A The website (URL) for EFG Custom Homes is: http://efgcustomhomes.com/
Q How is EFG Custom Homes rated?
A EFG Custom Homes has a 2.3 Star Rating from 3 reviewers.
Ratings and Reviews
EFG Custom Homes
Overall Rating
Overall Rating
( 3 Reviews )Tatyana Welch on Google
1 Year UPDATE: We have had to purchase all new lights for this home because of the builders unwillingness to disclose where he gets the exact lights (which are custom) from. It wouldn't be a problem if it didn't take 3+ months to get the lights that he will not tell us that he is getting from China. I have spoken to other home buyers who have had the same issue and were forced to purchase ALL new lights for their homes.
EDIT: AFTER BUILDERS RESPONSE
We are not providing a one star review because of lightbulbs running out. We understand that these issues are "simple" problems... The problem is that WE DO NOT HAVE ACCESS TO THE TYPE OF LIGHTS NEEDED IN THIS HOME! Otherwise we would fix it ourselves. We have offered on multiple occasions to purchase them on our own so we could avoid having to deal with this builder. Responses like the one this builder gave is the EXACT reason all buyers should beware.
After working with this builder (bought one of his homes in Bay 11/2020) over the past few months I think its been a long enough time to leave an honest review. The builder started off extremely nice during the buying stage of our relationship (of course) but quickly turned for the worse once he got our money. He is extremely rude and Dave the electrician is perhaps the most unprofessional human Ive ever encountered (I wish I knew who he is contracted through so we could report him). We were guaranteed a builders warranty on the home and getting them to do ANYTHING is like pulling teeth. We are made to feel as if we are inconveniencing them when ever we ask for simple fixes (like replacing lights that were promised to last 30+ years weve literally had five go out). The home is beautiful but not worth the headache of working with these horrible people. Take your money elsewhere.
Elizabeth keillor on Google
They need to pick a new area or come up with a better design that people may actually want.
Dale Schmidt on Google
Overall Rating
Overall Rating
( 3 Reviews )Write a Review
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