Safelite AutoGlass

Updated review not only does the rearview mirror not work anymore as described below but my windsheild washer fluid no longer sprays i have included some pics of missing screws and broken tabs DON'T USE SAFELITE !!!! Replaced my front windshield on Mercedes E350 the next day I noticed the compass on the rearview mirror no longer worked and contacted them immediately. It had been working for 6 years previous to that day, They sent someone out who told me it was nothing they did. That I could bring it to the Mercedes dealer get it fixed and if they determined it was Safelite's fault they would reimburse me. Hmmm how does the dealer know it was Safelite's fault ? I will never see that money. I recommend you go with a company that takes responsibility for their actions. I had to show our technician how to replace the windshield wipers on my car and he is supposed to know how to take the windshield out and replace with no issues.
Jun 19th, 2023

They did a great job! We've had several vehicles there over the last few months! I love the communication they deliver! If anyone needs any windshield replaced they're the place to go!!
May 28th, 2023

May 28th, 2023

impossible to talk to a human on the phone. The robot on the phone line is a clown and bad at its job.
May 13th, 2023

We had an appointment between 8-5 PM on a Saturday. Its 5 PM and our tech still isnt here. no apology from customer service lady. No real answers. If the tech comes and does a good job, Ill change my review. The tech came at 5:30. Not his fault when safelite gives him too many jobs in a day far away from each other. Because of the tech Ill give 3 stars. Do better with communication, scheduling and apologies. Ridiculous to have a 9 hour window with no idea on time.
Apr 27th, 2023