Howland Bean

First time. Things were clean and comfortable. Muffins were small and over baked. Refrigerated. Flavor of the strawberry cream cheese muffin was really good. The waffle was dense and sweet. It made my stomach hurt. The food was served on paper plates. I would like more environmentally friendly service so that were not throwing away so many cups and plates. The outside and inside didnt exactly match. Lots of potential. very family friendly. At almost noon people were sitting around having a comfortable brunch when we were there. Kid-friendliness: The kids there were enjoying their menu options. Families could either sit at tables or in couch and chair option areas. Wheelchair accessibility: Single floor
Apr 5th, 2024

It was my first time here. It took 20 minutes for my hot Latte. I ordered a Decaf, Pot of Gold Latte with Oat Milk. I'm not sure what it was, but it had no taste or flavoring. They were extremely busy, and I didn't bother to have them correct this.
Feb 28th, 2024

Feb 15th, 2024

Jan 31st, 2024

TL;DR: It took 10 minutes to get a cappuccino because there were only (seemingly?) two people working. It's a bunch of little things about this place that annoy me. I really really want to like it. The interior is cute, and its very close to my house. I like coffee. Their breakfast tastes good. Staff is always friendly. Prices are a tad bit high (+$1.05 for oat milk? cmon man...) But dear lord, the service is SLOW. And its not the employee's fault. Every time I've went, they're running a skeleton crew. Multiple times there's one person taking orders, making a queue of 5 customer's drinks, and grabbing people's food out of the back. Espresso machines are fiddly, and thats fine. I don't mind waiting a few minutes - but today it was over 10. While waiting, a customer came in, stood around for 30 seconds, saw that no one was in the front to take an order, looked at the line of 4 people waiting on their food/drinks, and then she walked out the door. A missed sale. Other days, I've waited >20 minutes for two waffle meals. They've changed their hours to be only open 4 days a week. Management desperately needs to hire more people. And the little payment kiosk always has the audacity to ask for a tip...
Jan 30th, 2024