Stanley Steemer

I appreciate the great work and professionalism we saw with the Stanley steemer team as they cleaned my parents carpets. They were on time, kind and were great to work with. I've also dropped off some area rugs from my daughter's classroom another great job thank you Stanley steemer! Services: General carpet cleaning, Area rug cleaning, Pet stain & odor removal
Mar 20th, 2023

"Justin" HIGHLY Recommended guy , came on time ,Job done well , Price was good too, i most certainly will be using them again . Service: Carpet steam cleaning
Feb 14th, 2023

Sep 21st, 2022

They were fast. Came out day of call. Professional and courteous. Had to ask for one thing that should have been included, but other than that, they were attentive and did a good job.
Aug 19th, 2022

I am not a new Stanley Steemer customer, but this was my first booking while living in this area.    This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations.The only, and I mean only area I would recommend improvement is their booking application.  Even if you book online, you must call to change the appointment.   Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism.I gave them 5 starts for good reason - great value, outstanding service, and great results.I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms.A great value at a little over $50/room on average - and the appointment took about an hour or so.($169/4 rooms plus $25 for 1 room plus 7% sales tax)Great results and the technician did a great job communicating during the walk-through and performed exceptionally well.I highly recommend Stanley Steemer and will be booking them again.Tips:1) select a service day when you have some flexibility.  You will be given a "day of" appointment and booked for morning or afternoon the day prior.  The team will call you when they are heading to your location (10-15 minutes notice in my case).   You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand.   I would suggest the week prior.2) clear the path to the rooms you plan to have serviced.   The technician will need to connect to your water line.  There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms.3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment.3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement.The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning.4) if you have pets - secure them during the appointment.   Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned.   We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.
Jul 21st, 2022