AAA Tire & Auto Service - North Towne

Really pissed that I took my car here today to get an oil change, they upsold me on some struts (which I knew I needed and the price was decent they charged so I went ahead and got them), spent over $1k on this work and now my d*****d vehicle won't start up. Started off bad since I "thought" I made an appointment when I called yesterday and spoke with a man who told me to come at 7:30 in the morning, he took my name and number and when I got there this morning they had no record of my appointment. I looked at my phone to make sure it was the right AAA I called yesterday as Dennis who was at the desk said maybe I called Jackman (I didn't even know they had one on Jackman). Phone number was the same as the one on Alexis that I was at. I had also wanted a diagnostic done this morning and was told that it wouldn't be able to be done. Long story short got a call to get my vehicle and rep above asked me if the vehicle ever had issues starting. It never has and is a very reliable car. I only took it in because I'm going on a trip and wanted to make sure everything was okay with it for the trip. He told me they had issues getting it to start the first time but after "wiggling" the key/fob it came right on. I got there not too long before they closed after they called. Went to start my van and it wouldn't start after 6-8 times I tried. Tried on the last one and I called them from the vehicle cause they were closed at this time and they answered and I told them that something was wrong cause nothing like this happened to my vehicle before. I think they messed up some wiring when they did the work. When I got home someone was parked in front of my house so I had to wait for them to move, went out to try to move the van in front of my house and now the van won't start at all and I"ll have to get it towed to them to "fix" again. This is VERY disappointing. This was my very first time at this place. Persons were nice there on the phone and in person but just a lot of...I can only say mess with the appointment mix up. Good price on the struts. I'm hoping they will fix this and make it right and not try to charge me more money for diagnostics. Services: Steering & suspension repair, Oil change
Apr 8th, 2024

Good, honest service...
Mar 27th, 2024

I wish I would have found this place sooner, everyone was very nice and professional. I'll be back soon
Mar 11th, 2024

Got my international driving permit done. Great customer service
Feb 18th, 2024

Feb 9th, 2024