Chamber of Commerce

      Jackson Hewitt Tax Service

      ( 77 Reviews )

      Jackson Hewitt Tax Service
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      Hours

      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      11:00 AM - 4:00 PM
      Wednesday:
      Closed
      Thursday:
      Closed
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      Chamber Rating

      Verified Member
      4.6 - (77 reviews)
      64
      4
      6
      0
      3
      Read Our 77 Reviews

      Chamber Rating

      Verified Member
      4.6 - (77 reviews)
      64
      4
      6
      0
      3
      › ‹
      • Christopher Ellis

        Great service and very very friendly. They took the time to explain to me each step being taken. I highly recommend Jackson Hewitt.
        Apr 23rd, 2023

      • Ashley Grandstaff

        . We went to the Walmart location. The lady was very helpful and patient with us and our 2yr old. However, between people calling her from the other office and her being the only person to help them with something, and her computer or software messing up and crashing, it took a really long time to do our taxes and my young one got really bored and was acting out, making the whole process more of a head ache Maybe get some more employees and try to have something in order for other employees to only call people for help that are not with clients at the moment. That way, everyone wins, and you could have two computers there just in case one software crashes on one computer they could use the other one.
        Apr 21st, 2023

      • Matthew Statzer

        Great prices are a little high but great job
        Apr 5th, 2023

      • Penny Rayl

        There was no waiting to get in, taxes done quickly and professionally, everyone polite and friendly.
        Mar 2nd, 2023

      • kit k

        Our tax preparers, while very kind and easy to work with, were totally unaware of how to prepare our taxes. Were told they had to send them to someone who knew what to do. This was appreciated but still frustrating. The fee schedule was no where in site so the online "starts at $65" statement was far from the final.cists over $400. Thankfully we got a discount for being new customers. Will probably go to another source for prep next year.
        Jan 27th, 2023

      Read Our 77 Reviews

      About
      Jackson Hewitt Tax Service

      Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

      Contact Info

      Languages

      • English

      Questions & Answers

      Q What is the phone number for Jackson Hewitt Tax Service?

      A The phone number for Jackson Hewitt Tax Service is: (740) 249-2321.

      Q Where is Jackson Hewitt Tax Service located?

      A Jackson Hewitt Tax Service is located at 100 Mall Drive, Steubenville, Ohio 43952

      Q What is the internet address for Jackson Hewitt Tax Service?

      A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/oh/steubenville/100-mall-drive/52193?utm_source=extnet&utm_medium=local&utm_campaign=localmaps&utm_content=52193

      Q What days are Jackson Hewitt Tax Service open?

      A Jackson Hewitt Tax Service is open:
      Friday: Closed
      Saturday: Closed
      Sunday: Closed
      Monday: Closed
      Tuesday: 11:00 AM - 4:00 PM
      Wednesday: Closed
      Thursday: Closed

      Q How is Jackson Hewitt Tax Service rated?

      A Jackson Hewitt Tax Service has a 4.6 Star Rating from 77 reviewers.

      Hours

      Friday:
      Closed
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      11:00 AM - 4:00 PM
      Wednesday:
      Closed
      Thursday:
      Closed

      Ratings and Reviews
      Jackson Hewitt Tax Service

      Overall Rating

      Overall Rating
      ( 77 Reviews )
      64
      4
      6
      0
      3
      Write a Review

      Christopher Ellis on Google

      image Great service and very very friendly. They took the time to explain to me each step being taken. I highly recommend Jackson Hewitt.

      Business Response on Google Apr 28th, 2023
      Hi Christopher! Thank you for choosing Jackson Hewitt this season. It's our pleasure to provide you with great service! Be sure to send your family and friends our way! We look forward to serving you again soon! - April, Jackson Hewitt Care Team

      Ashley Grandstaff on Google

      image . We went to the Walmart location. The lady was very helpful and patient with us and our 2yr old. However, between people calling her from the other office and her being the only person to help them with something, and her computer or software messing up and crashing, it took a really long time to do our taxes and my young one got really bored and was acting out, making the whole process more of a head ache
      Maybe get some more employees and try to have something in order for other employees to only call people for help that are not with clients at the moment.
      That way, everyone wins, and you could have two computers there just in case one software crashes on one computer they could use the other one.

      Business Response on Google Apr 16th, 2023
      Hello Ashley! We are happy to hear your suggestion, and thank you so much for your review! We are happy that we were able to satisfy your tax needs. We look forward to serving you for many years to come. Please be sure to send your family and friends our way, our team loves referrals! With our Refer-A-Friend everyone wins - your friends can save $20 on tax prep when they file with us and you can get $20 for each new client referred! Have a wonderful day and thank you for using Jackson Hewitt. - Danielle, Jackson Hewitt Care Team

      Matthew Statzer on Google

      image Great prices are a little high but great job

      Business Response on Google Mar 20th, 2023
      Thank you, Matthew, for your kind words, we appreciate your feedback on your local offce that did a great job. Can't wait to see you next year! Thank you for choosing Jackson Hewitt! Have a great day. -Natasha, Jackson Hewitt Care Team

      Penny Rayl on Google

      image There was no waiting to get in, taxes done quickly and professionally, everyone polite and friendly.

      Business Response on Google Nov 6th, 2022
      Hi Penny, thank you so much for your five-star review of your local office that was professional, polite, and friendly! We are delighted to hear of your positive experience with your local Jackson Hewitt office. Please refer us to your friends and family! Thank you for choosing Jackson Hewitt! Have a good day! -Natasha, Jackson Hewitt Care Team

      kit k on Google

      image Our tax preparers, while very kind and easy to work with, were totally unaware of how to prepare our taxes. Were told they had to send them to someone who knew what to do. This was appreciated but still frustrating. The fee schedule was no where in site so the online "starts at $65" statement was far from the final.cists over $400. Thankfully we got a discount for being new customers. Will probably go to another source for prep next year.

      Business Response on Google Jun 1st, 2022
      I'm sorry to see our service didn't meet expectations, Kit, please know it's never our intent to let you down. We'd like to ensure any concerns regarding your visit are addressed with the attention deserved, as we strive to continuously improve in the service we provide you as our client. Please give us a call at 800-234-1040 if there are any issues still needing resolution. We look forward to hearing from you as well as the opportunity to be of service. -Danielle , Jackson Hewitt Care Team
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      Overall Rating

      Overall Rating
      ( 77 Reviews )
      64
      4
      6
      0
      3

      Write a Review

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