PNC Mortgage

This branch is going downhill fast. I'm so tired of not getting the customer service I deserve! Not to mention the parking lot is extremely difficult to get into and out without smashing anyone. Bring back the employees that was there back in the summer. Word of mouth is the higher up did some of them dirtball sleezy. SMH God don't like ugly
Nov 8th, 2023

A little wait for a Saturday at 12:15. Tellers was friendly and on top of their jobs. Got a high dollar cashier check. They checked everything to a tee.
Sep 4th, 2023

Avoid this bank! My Mom died in April and on May 3 we asked for old statements. More than three months later we still don't have them. We've asked repeatedly and we keep getting the run around. If you ever wondered why you should avoid a small regional bank and just go to a larger bank, this is why. Something that should have been done in a quick emailed PDF the day we asked has taken months with no resolution in sight. They don't have old records on PDF and have to print them off, but apparently don't care to do so in a timely manner. It is 2023, how in the world don't they have all recent statements saved on PDFs somewhere? My family used this bank for years and it has been so frustrating and disappointing this is how they treat their customers. Extremely disappointed in this whole experience and the incredible lack of empathy shown by this 'bank'. I can only hope someone sees this at the bank and takes the 10 minutes needed to just get us the statements we need to get my Mom's estate in good order.
Jul 17th, 2023

Jul 16th, 2023

Nick was extremely helpful and nice to my older parents
Jun 16th, 2022