Bank of America (with Drive-thru ATM)

Hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed

Chamber Rating

3.3 - (26 reviews)
14
1
0
2
9
Read Our 26 Reviews

Chamber Rating

3.3 - (26 reviews)
14
1
0
2
9
  • Mike McKenna

    I have a business account with Bank of America, worst decision for my business. I would never recommend this bank to anyone. Its impossible to make a deposit, its impossible to take money out, worst experience ever!!! I cannot even do a normal transaction, then I have to take my own time to talk to 3 different departments with there company just to get it figured out. All for a depositlet me transfer you to this department, HORRIBLE!!!!
    Feb 11th, 2024

  • Joycelyn Diaz

    Absolutely LOVE this branch! The BEST set of employees that you can think of working here! I literally feel like I'm walking into my family members house. Doesnt feel like a bank setting. Sandra and Grant treat me as if I'm family. I couldnt hype the two of them up enough! 10 out of 10 rating. I would recommend Sandra and Grant and the Bank of America (this branch) to every and anyone!!
    Dec 9th, 2023

  • Alice Blumenfeld

    If I could give 0 stars I would. Totally incompetent and unprofessional. They can't even give you quarters without you waiting at least 10 minutes - they look at you like you're crazy when you ask for quarters or any other basic banking needs. Then one time I got quarters they were stamped with the bank across the street's logo - made me think this B of A is a front for something else. Then there was the time that the notary refused to notarize a simple I-9 employment form with all necessary documentation present. Or the time the very obnoxious alarm was going off and the employees didn't seem to know what to do. There's always several employees milling around the lobby, but there's never anyone to help you with your banking. This place is a joke. Not like the B of A's in other states where they actually know how to bank and treat you professionally and with respect.
    Sep 9th, 2023

  • Dianna Cadet

    The simple fact that there are hours of operation on a Saturday!
    Aug 13th, 2023

  • sharon bhanu


    Jul 18th, 2023

Read Our 26 Reviews

About
Bank of America (with Drive-thru ATM)

Bank of America (with Drive-thru ATM) is located at 21581 Center Ridge Rd in Rocky River, Ohio 44116. Bank of America (with Drive-thru ATM) can be contacted via phone at 440-596-3612 for pricing, hours and directions.

Contact Info

  •   440-596-3612

Questions & Answers

Q What is the phone number for Bank of America (with Drive-thru ATM)?

A The phone number for Bank of America (with Drive-thru ATM) is: 440-596-3612.


Q Where is Bank of America (with Drive-thru ATM) located?

A Bank of America (with Drive-thru ATM) is located at 21581 Center Ridge Rd, Rocky River, OH 44116


Q What is the internet address for Bank of America (with Drive-thru ATM)?

A The website (URL) for Bank of America (with Drive-thru ATM) is: https://locators.bankofamerica.com/oh/rockyriver/financial-centers-rocky-river-16982.html?utm_source=GMBlisting&utm_medium=organic


Q What days are Bank of America (with Drive-thru ATM) open?

A Bank of America (with Drive-thru ATM) is open:
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed


Q How is Bank of America (with Drive-thru ATM) rated?

A Bank of America (with Drive-thru ATM) has a 3.3 Star Rating from 26 reviewers.

Hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed

Ratings and Reviews
Bank of America (with Drive-thru ATM)

Overall Rating

Overall Rating
( 26 Reviews )
14
1
0
2
9
Write a Review

Mike McKenna on Google

image I have a business account with Bank of America, worst decision for my business. I would never recommend this bank to anyone. Its impossible to make a deposit, its impossible to take money out, worst experience ever!!! I cannot even do a normal transaction, then I have to take my own time to talk to 3 different departments with there company just to get it figured out. All for a depositlet me transfer you to this department, HORRIBLE!!!!

Business Response on Google Jan 21st, 2024
Hi Mike. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

Joycelyn Diaz on Google

image Absolutely LOVE this branch! The BEST set of employees that you can think of working here! I literally feel like I'm walking into my family members house. Doesnt feel like a bank setting. Sandra and Grant treat me as if I'm family. I couldnt hype the two of them up enough! 10 out of 10 rating. I would recommend Sandra and Grant and the Bank of America (this branch) to every and anyone!!

Business Response on Google Nov 27th, 2023
Thanks for letting us know how helpful Sandra and Grant were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^melisa

Alice Blumenfeld on Google

image If I could give 0 stars I would. Totally incompetent and unprofessional. They can't even give you quarters without you waiting at least 10 minutes - they look at you like you're crazy when you ask for quarters or any other basic banking needs. Then one time I got quarters they were stamped with the bank across the street's logo - made me think this B of A is a front for something else. Then there was the time that the notary refused to notarize a simple I-9 employment form with all necessary documentation present. Or the time the very obnoxious alarm was going off and the employees didn't seem to know what to do. There's always several employees milling around the lobby, but there's never anyone to help you with your banking. This place is a joke. Not like the B of A's in other states where they actually know how to bank and treat you professionally and with respect.

Business Response on Google Aug 15th, 2023
It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^kiara

Dianna Cadet on Google

image The simple fact that there are hours of operation on a Saturday!

Business Response on Google Aug 18th, 2023
Hello Dianna. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^stephanie

sharon bhanu on Google

image


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Overall Rating

Overall Rating
( 26 Reviews )
14
1
0
2
9

Write a Review

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