Banfield Pet Hospital

Love the new facility, so clean and quiet and Amanda the tech was great with our dog Abby.
May 28th, 2022

Okay services
May 24th, 2022

Last Saturday a pregnant nurse was rude to my mom talking about that she is not lifting blue to get his weight checked and if he did not get his weight checked that he will not see the doctor so after he saw the doctor my mom took Blue back home and drove back to the vet and to report the nurse who was so rude to my mom and the owner was not there or the manager either so my mom did talk to a doctor after they was done with surgery and my mom said she been coming to the Banfield pet Hospital for six years and none of the staff wasn't rude and nasty but I hope the pregnant nurse does get fired from her job and I don't get it if you are scared of a dog then why did you go to college to become a veteran nurse
Apr 22nd, 2022

Apr 9th, 2022

Brought our senior dog in for a consultation they sat the dog in a kennel for 2+ hours after the appointment time dog started to have a panic attack we get a call that we need to take the dog to an emergency room because of panicked breathing and they are not equipped to deal with the issue. Ran to pick up the dog and arrived to being charged for a visit that never happened cause the surgeon was at lunch when the panic attack started happening and treatment for a situation that they caused. The front counter staff making jokes about the dog having a rough day while she is struggling to get breath. We then arrive to the emergency room to find out that when they called banfield .. the staff there did not even bother to let them know what medications she had been given which could have ended up with the dog being overdosed. This hospital is only there for money and trying to sell their scam medical insurance which does very little to reduce any costs. Do not bring your animals here and instead find an actual vet who will take care of your pets needs and actually be able to handle any emergency situations that arise. We will never return to this location. Thank you to Diley Hill Animal Emergency for saving our dogs life. 3/22/22. So they claim on here they wanted to talk but they have been ducking calls for a month we call them and can only talk to Tonya and the first couple week she was on vacation and then it has now been 2 more weeks of calling for her to be in meetings told she would call back.. always calls like 10-15 min before they close or for the last week not calling back at all. Why would you trust this company with your pet???
Mar 17th, 2022