Spring Street Auto Service Inc

Feb 6th, 2024

Andy and the staff have been very good to us with much needed help for repairs and cost was very reasonable they are good people !
Jan 11th, 2024

We were told our car was fixed after we brought them in for our car hood being broken. They told us it was fixed and when we popped the hood the next day it wouldnt close again. When we took it to them to be fixed in an emergency to get to work, we were told we couldnt be helped until later that afternoon even though clearly they had found a much quicker solution just the day before. I do not recommend, they did not provide the services they said they would.
Dec 5th, 2023

Took car in to have hood fixed. Was charged for half hour labor. Receipt said adjusted hood latch and it shuts fine now. The next day my neighbor needed his battery jumped. I popped hood, got his battery charged and closed the hood, and to my surprise it would no latch. I live two blocks away, so slowly drove back to shop and told them of problem. I was there at 7:31 and they open at 7:30. Worker at front desk told me they could get to it later in afternoon. I explained that I had to get to work and could not drive it and asked them if they could quickly get it to shut again. I asked why the latch was not replaced and what I was actually charged for and was told to leave my keys and move my car because they have lots of other customers to help before me. I was charged for a job that was not actually done
Nov 17th, 2023

Worst place to take your vehicle! Dont do it! Take your money to an establishment that you can trust with your vehicle and gives you peace of mind. The lady that has been working there for 18years is unstable and very unprofessional. If you want her fallowing you out the store to pick a fight, if you want to pay hundreds of dollars for poor customer service, If you want to send your vehicle in to get a minor fix then turns into hundreds of dollars more, If you agree with management talking poorly to/and about their staff when they do all the labor then this is the dump for you. Im sure a young man lost his job today because that woman that has worked there way too long couldnt be nice to the people that pays her bills. Her boss/not owner stood by her side on all of these unacceptable issues Shameful! Go somewhere else! UPDATE!!! Furthermore after paying over 600 dollars to have our vehicle fixed it was not fixed properly! This joke of an establishment is looking to take peoples money not fixing your vehicle! We will settle this in court because these people are incompetent! Save yourself the headache.
Nov 16th, 2023