Visual Edge IT Ohio | North Canton
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3874 Highland Park
North Canton, OH 44720 - 800-828-4801
Hours
Chamber Rating
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Joseph Cathey
Mar 27th, 2024 -
Kimberly Kramer
Visual Edge IT has acquisition of smaller IT companies as a prominent part of its business model (per its own website). Unfortunately, Visual Edge needs someone doing a lot more due diligence when assessing the companies they acquire. They acquired Brady Business for instance and its like pulling teeth to get anything of value from that outfit. Visual Edge states a goal of acquiring Leaders in the Market who focus on customer service and support. Its laughable actual in that with Brady the acquired the bottom of the barrel. Hopefully, it wasn't a pricey acquisition. JUST AN UPDATE: I was wrong. Visual Edge acquired a bottom of the barrel in the industry because that's on par with their actual level of customer service as well. After I as talked into a copier lease by dishonest sales practices with a Brady employee, Brian Reinbold, Visual Edge bought Brady. My lease was assigned to Wells Fargo, and several service fees per mo were added to the price. Reinbold and I have done business for years. He told me the price per month would be the same as our existing lease and this machine would be better. First the machine is broken more often than not. Second, the price is more with the added service fees AND for the first time in 25 years I'm suddenly going "over allotment" on copies every month, subjecting me to about $200-300 more per quarter in fees. Visual Edge promised to fix this mess when I complained. They send out a great service tech (he should go work for a better company), the machine works for a few days and it breaks again. Reinbold sold me a piece of garbage at a higher term than he quoted. Visual Edge knows he did and are not willing to make it right. Clown Show!
Nov 2nd, 2023 -
Will
My post has been deleted because i stated facts about people they employee. Documentation and photo's, but yet they still employee these type of people. Instead of employing Vets and the disabled, they choose to employee Convicts. It's anyone's right to do business with who they choose, but personally I would not do business with Benchmark office solutions. I also would not recommend them to anyone.
Sep 25th, 2021 -
Brian Frank
First class organization
Jul 18th, 2020 -
John Sedlak
Awesome place to work!
Jan 27th, 2019
Contact Info
- 800-828-4801
Questions & Answers
Q What is the phone number for Visual Edge IT Ohio | North Canton?
A The phone number for Visual Edge IT Ohio | North Canton is: 800-828-4801.
Q Where is Visual Edge IT Ohio | North Canton located?
A Visual Edge IT Ohio | North Canton is located at 3874 Highland Park, North Canton, OH 44720
Q What is the internet address for Visual Edge IT Ohio | North Canton?
A The website (URL) for Visual Edge IT Ohio | North Canton is: https://visualedgeit.com/location/ohio/north-canton/
Q How big is Visual Edge IT Ohio | North Canton?
A Visual Edge IT Ohio | North Canton employs approximately 20+ people.
Q What days are Visual Edge IT Ohio | North Canton open?
A Visual Edge IT Ohio | North Canton is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is Visual Edge IT Ohio | North Canton rated?
A Visual Edge IT Ohio | North Canton has a 3.7 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
Visual Edge IT Ohio | North Canton
Overall Rating
Overall Rating
( 6 Reviews )Joseph Cathey on Google
Kimberly Kramer on Google
Visual Edge IT has acquisition of smaller IT companies as a prominent part of its business model (per its own website). Unfortunately, Visual Edge needs someone doing a lot more due diligence when assessing the companies they acquire. They acquired Brady Business for instance and its like pulling teeth to get anything of value from that outfit. Visual Edge states a goal of acquiring Leaders in the Market who focus on customer service and support. Its laughable actual in that with Brady the acquired the bottom of the barrel. Hopefully, it wasn't a pricey acquisition.
JUST AN UPDATE: I was wrong. Visual Edge acquired a bottom of the barrel in the industry because that's on par with their actual level of customer service as well. After I as talked into a copier lease by dishonest sales practices with a Brady employee, Brian Reinbold, Visual Edge bought Brady. My lease was assigned to Wells Fargo, and several service fees per mo were added to the price. Reinbold and I have done business for years. He told me the price per month would be the same as our existing lease and this machine would be better. First the machine is broken more often than not. Second, the price is more with the added service fees AND for the first time in 25 years I'm suddenly going "over allotment" on copies every month, subjecting me to about $200-300 more per quarter in fees.
Visual Edge promised to fix this mess when I complained. They send out a great service tech (he should go work for a better company), the machine works for a few days and it breaks again.
Reinbold sold me a piece of garbage at a higher term than he quoted. Visual Edge knows he did and are not willing to make it right.
Clown Show!
Will on Google
My post has been deleted because i stated facts about people they employee. Documentation and photo's, but yet they still employee these type of people. Instead of employing Vets and the disabled, they choose to employee Convicts. It's anyone's right to do business with who they choose, but personally I would not do business with Benchmark office solutions. I also would not recommend them to anyone.
Brian Frank on Google
First class organization
John Sedlak on Google
Awesome place to work!
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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