Aspen Dental - Middletown, OH

Aaron Kodish _{on Google}

Mar 28th, 2024

I was suffering from excruciating tooth pain and decided to respond to Aspen Dental in Middletown, OH for some much needed relief. The staff were extremely nice, especially Natalie, who I believe went above and beyond to make sure I had a stress free experience. She made sure I was being taken care of while awaiting the dentist. Aspen Dental should feel very lucky to have such a friendly and helpful staff at the Middletown, OH location.

Marcus Merkelbach _{on Google}

Mar 23rd, 2024

I haven't been to a dentist in over 15 years. The process was super easy, the staff was very friendly, and they do the best they can. Lets be real no one likes going to the dentist, but they were very comforting and very realistic about things that needed to be done. I'm very happy with my visit and hope you do too.

Sheryl Essenmacher _{on Google}

Mar 23rd, 2024

Id give them a -10 if I could. Terrible terrible service. Dr Lu and staff are unprofessional. Tack on $ worth of services that you dont even know about. Like a $300 electric toothbrush-$85 bottle of mouthwash. (Medicine:) ).
They just want your money.
When I changed dentists. They refused to give me my X-rays. After several months I went into the office and they made me copies of several X-rays that were blurry and not usable by the other doctor.
Please think twice before making an appointment there.

Thomas Rinck _{on Google}

Mar 20th, 2024

My experience at Aspen Dental was nothing short of a dental catastrophe. Picture this: mid-procedure, they suddenly slam on the breaks because they dont have the patience to deal with my nervousness. It was crystal clear they were racing against the clock, treating my teeth with all the grace of a bull in a china shop.
Their approach to numbing medication was akin to a blindfolded game of darts, with needles flying in every direction except the right one. And their claim of not having a certified anesthesiologist on staff? It's like saying you're a master chef when all you can cook is instant noodles.
But hold on, it gets better. Their pricing was like a twisted game show guess the down payment, win a surprise! Spoiler alert: the surprise was always confusion and frustration.
They forced me to reschedule my appointment for a time when my teeth would probably throw a going-away party for themselves. And the new price tag? Three times the original, because apparently, they think dental work is a luxury vacation package.
As if that weren't enough, they had the gall to force me into rescheduling my appointment for a whopping 30+ days later. Imagine my agony, with broken teeth dangling like loose change in my mouth while I waited for their next available slot.
Oh, and they had the nerve to demand full payment upfront, as if they were selling concert tickets instead of conducting dental procedures.
Save yourself the headache, the heartache, and the toothache steer clear of Aspen Dental. It's a dental disaster waiting to happen.

Margo Goodwin (SailorStar) _{on Google}

Mar 20th, 2024

Wish I could give zero stars for my poor experience. I went in the dental office for an emergency tooth extraction, I didnt have dental insurance at the time due to starting a new job. I was in the middle of procedure when they stopped and sent me home with a cracked tooth making the pain worse due to being 30 minutes before closing. Mind you I got there at 4pm. They close at 6pm. They already charged me $200 down payment to start and with the total being $700. After they stopped my procedure it was bumped it up to $1,300, because they stopped and needed to reschedule my appointment. I was told the first available appointment would be April 29th and that Id have to pay in full for them to continue my procedure. So I ended up at emergency room hospital for a surgical removal. Very poor service. Would NOT recommend to anyone. Dont go there!!