Universal Auto & Tire

Universal Auto & Tire

Hours

Sunday:
N/A
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM

Chamber Rating

Verified Member
4.4 - (67 reviews)
54
4
1
0
8
Read Our 67 Reviews

Chamber Rating

Verified Member
4.4 - (67 reviews)
54
4
1
0
8
  • Linda Wischkowski

    Coupon deals, fruendly staff, appointments honored. Well done.
    Nov 23rd, 2023

  • Frankie Provalone

    The owner, Kevin, should probably not be allowed to have a repair shop. Our experience there was horrific, and after being extorted, and threatened, we literally had to have the vehicle towed out of universal tire and auto, to another shop. As one other garage owner stated, as we'd called around to find a shop to tow to, " oh yeah, we know all about that guy. He's the kind of shop that gives the rest of us a bad name". Anyway, after nearly 3 weeks in his shop, and after NOT testing the fuel sensor, which when I brought it to him, I made it crystal clear that I wanted it checked FIRST, HE DID NOT, BUT PROCEEDED TO TEAR MY ENGINE APART, REPLACED AND DID THINGS NOT NECESSARY, AND RHEN, WHEN I ASKED HIM TO REPORT THE FINDINGS TO MY WARRANTY COMPANY, HE SAID " since you sent me an email, asking me to stop working up diags, and replacing things, I will not speak to your warranty company, and share with them what I've found. However, if you want to lift your halt on more tests and repairs, I'll be glad to call them"... What a crook. Bullying, and threatening, and essentially, gauging the insurance company for anything he could, without actually solving the problem... interesting, that the new garage ran their test, and the first thing they found, was a bad fuel sensor, which was my initial request, and complaint. I won't go on, because I could, but the ignition switch they said needed to be replaced, which they said they did, has failed, now.... after 4 months of driving.... STAY AWAY FROM UNIVERSAL TIRE AND AUTO. YOU'VE BEEN WARNED.
    Nov 8th, 2023

  • stew gumbo

    could not have been more happy with the work to form on my vehicle Ken and his crew did a top-notch job
    Nov 4th, 2023

  • Mike King

    The service was great and the prices were reasonable given the amount of work needed. Thanks to guys me keeping us rolling
    Oct 9th, 2023

  • Sis vs Twins

    Great place for oil change
    Sep 20th, 2023

Read Our 67 Reviews

About
Universal Auto & Tire

When it comes to keeping your vehicle in operation, there's no team like ours! We have technicians certified by the National Institute for Automotive Service Excellence (ASE) to deliver consistent, high-quality workmanship in a timely manner. But that's not all-we offer a comprehensive selection of tires from leading brands, always at fair and competitive prices. Universal Auto & Tire will keep you rolling-mile after mile. We look forward to serving you!

Contact Info

Services

  • Car Repair

Brands

  • Hercules Tires
  • Flaken Tire
  • BF Goodrich

Languages

  • English

Payment Methods

  • AMEX
  • DISCOVER
  • MASTERCARD
  • VISA
  • CASH

Questions & Answers

Q What is the phone number for Universal Auto & Tire?

A The phone number for Universal Auto & Tire is: (440) 579-5232.


Q Where is Universal Auto & Tire located?

A Universal Auto & Tire is located at 9853 Johnnycake Ridge Road, Mentor, OH 44060


Q What is the internet address for Universal Auto & Tire?

A The website (URL) for Universal Auto & Tire is: https://www.universalautoandtire.com/


Q What days are Universal Auto & Tire open?

A Universal Auto & Tire is open:
Sunday: N/A
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM


Q How is Universal Auto & Tire rated?

A Universal Auto & Tire has a 4.4 Star Rating from 67 reviewers.

Hours

Sunday:
N/A
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM

Related Categories

Ratings and Reviews
Universal Auto & Tire

Overall Rating

Overall Rating
( 67 Reviews )
54
4
1
0
8
Write a Review

Linda Wischkowski on Google

image Coupon deals, fruendly staff, appointments honored. Well done.

Business Response on Google Nov 28th, 2023
Thank you for your kind review, and we appreciate your patronage Linda. Our team at Universal Auto & Tire look forward to servicing your vehicle again!

Frankie Provalone on Google

image The owner, Kevin, should probably not be allowed to have a repair shop. Our experience there was horrific, and after being extorted, and threatened, we literally had to have the vehicle towed out of universal tire and auto, to another shop. As one other garage owner stated, as we'd called around to find a shop to tow to, " oh yeah, we know all about that guy. He's the kind of shop that gives the rest of us a bad name". Anyway, after nearly 3 weeks in his shop, and after NOT testing the fuel sensor, which when I brought it to him, I made it crystal clear that I wanted it checked FIRST, HE DID NOT, BUT PROCEEDED TO TEAR MY ENGINE APART, REPLACED AND DID THINGS NOT NECESSARY, AND RHEN, WHEN I ASKED HIM TO REPORT THE FINDINGS TO MY WARRANTY COMPANY, HE SAID " since you sent me an email, asking me to stop working up diags, and replacing things, I will not speak to your warranty company, and share with them what I've found. However, if you want to lift your halt on more tests and repairs, I'll be glad to call them"... What a crook. Bullying, and threatening, and essentially, gauging the insurance company for anything he could, without actually solving the problem... interesting, that the new garage ran their test, and the first thing they found, was a bad fuel sensor, which was my initial request, and complaint. I won't go on, because I could, but the ignition switch they said needed to be replaced, which they said they did, has failed, now.... after 4 months of driving.... STAY AWAY FROM UNIVERSAL TIRE AND AUTO. YOU'VE BEEN WARNED.

Business Response on Google Oct 28th, 2023
Hello! As much as we appreciate your review, as the owner, I will clarify for all customers. Yes, we perform extended warranty repairs. We cannot, however, fabricate oil change receipts for customers when they do not have their maintenance done regularly. Mr. Provolone, as the fine folks from the Lake County Sheriff's office informed you, there is a requirement to pay for services. When your extended warranty will not pay, due to lack of maintenance, we cannot perform services without an agreement to pay for those services. As a former neighbor of our shop, we do feel for you, and hope you found a new place to stay when your landlord evicted you for non payment as well. Times are tough, that is why, as the owner, I performed testing of your engine initially as a no charge service. We cannot, however perform work without an agreement to pay. We are ecstatic that you found a new service provider, and are very pleased that you do not wish to return. I am super happy that I did not hire you when you applied for work, I think we really dodged a bullet there. It is our goal to pay our employees with the funds that are received from paying patrons to our establishment. Our hope is that you have a wonderful, safe, holiday season!

stew gumbo on Google

image could not have been more happy with the work to form on my vehicle
Ken and his crew did a top-notch job

Business Response on Google Nov 11th, 2023
Thank you so much for your review. We look forward to servicing your vehicle again!

Mike King on Google

image The service was great and the prices were reasonable given the amount of work needed.
Thanks to guys me keeping us rolling

Business Response on Google Jun 24th, 2020
Our team at Universal Auto & Tire thank you for your review Mike. We would love to earn a five star visit at your next service!

Sis vs Twins on Google

image Great place for oil change

Business Response on Google Oct 29th, 2023
Thank you so much for your patronage, and your review!

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Overall Rating

Overall Rating
( 67 Reviews )
54
4
1
0
8

Write a Review

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