The Home Depot
-
9615 Diamond Centre Dr
Mentor, OH 44060 - 440-357-0428
Hours
Chamber Rating
-
Michael Yates
Jul 3rd, 2023 -
shelley senft
Jul 3rd, 2023 -
Vincent V
Absolutely atrocious store. The most unprofessional place I have unfortunately patronized. My wife and I purchased back splash and paid Home Depot to install it. The contractors they sent over did an egregiously bad job. They destroyed our walls in our new kitchen. They dented our microwave filter, ruined our electrical outlets and the wall plates, and stained our driveway with what I believe was grout residue. The actual backsplash was overgrouted. It looks dull, unattractive, and unprofessional. One end is uneven and slanted. They grouted up into our cabinets. We had to spend 3 hours cleaning up after the workers left our house. We alerted the company who was contracted by Home Depot to do the installation and they sent a manager out to look the job over. After agreeing to its unprofessionalism and unacceptability he suggested we all meet with Home Depot to discuss a solution. We havent heard from them since. Home Depot is trying to pass this off as between only us and the contractor even though I paid them and not him. The woman we worked with at Home Depot is trying to wash her hands of this whole situation. Ive called Home Depot multiple times to speak with a manager and havent been called back even after theyve taken my name and number. The contractor hasnt answered my calls or return my message either. We will be reporting them to corporate and possibly be taking legal action. Everyone should take caution before purchasing an installation project from this Home Depot.
Jun 30th, 2023 -
Greg Dudash
Jun 21st, 2023 -
Tom Pluth
Has all I need for DIY projects
Jun 18th, 2023
Contact Info
- 440-357-0428
Questions & Answers
Q What is the phone number for The Home Depot?
A The phone number for The Home Depot is: 440-357-0428.
Q Where is The Home Depot located?
A The Home Depot is located at 9615 Diamond Centre Dr, Mentor, OH 44060
Q How big is The Home Depot?
A The Home Depot employs approximately 20+ people.
Q What days are The Home Depot open?
A The Home Depot is open:
Sunday: 8:00 AM - 8:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
Q How is The Home Depot rated?
A The Home Depot has a 4.1 Star Rating from 1274 reviewers.
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Ratings and Reviews
The Home Depot
Overall Rating
Overall Rating
( 1274 Reviews )Michael Yates on Google
shelley senft on Google
Vincent V on Google
Absolutely atrocious store. The most unprofessional place I have unfortunately patronized. My wife and I purchased back splash and paid Home Depot to install it. The contractors they sent over did an egregiously bad job. They destroyed our walls in our new kitchen. They dented our microwave filter, ruined our electrical outlets and the wall plates, and stained our driveway with what I believe was grout residue. The actual backsplash was overgrouted. It looks dull, unattractive, and unprofessional. One end is uneven and slanted. They grouted up into our cabinets. We had to spend 3 hours cleaning up after the workers left our house. We alerted the company who was contracted by Home Depot to do the installation and they sent a manager out to look the job over. After agreeing to its unprofessionalism and unacceptability he suggested we all meet with Home Depot to discuss a solution. We havent heard from them since. Home Depot is trying to pass this off as between only us and the contractor even though I paid them and not him. The woman we worked with at Home Depot is trying to wash her hands of this whole situation. Ive called Home Depot multiple times to speak with a manager and havent been called back even after theyve taken my name and number. The contractor hasnt answered my calls or return my message either. We will be reporting them to corporate and possibly be taking legal action. Everyone should take caution before purchasing an installation project from this Home Depot.
Greg Dudash on Google
Tom Pluth on Google
Has all I need for DIY projects
Overall Rating
Overall Rating
( 1274 Reviews )Write a Review
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