Jon's Towing & Recovery LLC.

Was there quickly. And Driver was very Friendly
Mar 31st, 2024

Responsive and reasonably priced for my situation. Responsive is most important when it comes to roadside assistance.
Mar 27th, 2024

Our insurance company chose Jons towing for our tow. The tow truck driver used a regular tow for our AWD vehicle and left a very long scrape into our concrete driveway and in the street. We called to tell company of damage and the owner, was very unprofessional, argumentative and actually told my husband to read the fine print of the paper he signed and that he wasnt going to do anything about it, actually he went as far as saying you cant prove that (which we can on ring footage).Thank goodness for us ,the driver did not have us sign anything and they were forced to address the damage to our driveway. The owner also said he was going to fire his driver (which he didnt) he made the driver come and power wash our driveway while he and another worker looked on. The power washing minimally addressed the situation and we have permanent damage. The driver himself was apologetic, admitted fault and was professional. The owner was disgusting and had to be reminded that his way of doing business was really a joke. We have let State Farm know as well of our experience with this company. Its sad that there are many local businesses that do right by their community and business and this one is getting fed business and does not deserve it. Beware!
Mar 18th, 2024

Just finished being towed from Medina to Columbus... CJ and Jon's were amazing! I had my two teenage kids with me and my cc wasn't processing properly, just a nightmare of a day, and they really helped me out. CJ held great convo the whole trip down and even have suggestions about what could be wrong with my truck! If I ever break down again up north they'll be who I call!!
Mar 10th, 2024

Jon's Towing is honestly the best company I've ever had to experience when it came to towing my car. Anthony was the driver that came out, ended up being one of the co-owners. He was compassionate, caring, informative and very easy to work with. I am going to recommend them to everyone I know!! They are literally the best!!
Mar 7th, 2024