Home2 Suites By Hilton Maumee Toledo

Staff was rude and unhelpful
Apr 6th, 2024

Had a good stay
Mar 29th, 2024

Mar 26th, 2024

If your cable service forces your guest to scroll through the channels, and not offer a guide, your hotel is a bit outdated. Also elevators aren't secured by key, lobby doors stay opened and unlocked all night, so it felt a bit sketchy. Limited breakfast offerings Rooms: No television guide? Safety: Read review.....
Mar 24th, 2024

I booked a weekend getaway in this hotel paid for it online when I arrived to check in they informed me that I need a $200 deposit for each night and they would not check me in until I put $400 deposit down because I had a local address. I believe that should be stated when you book the room I also believe that it should be at the managers discretion and the MAN manager there was very rude and unhelpful I am a Hilton member and I stay at Hilton often but this has me rethinking not only did it tie up all the money I had for my weekend getaway because Ive already paid for the rooms and could not get the money back because the rooms were nonrefundable so I had to go through a whole bunch of red tape to get the money back needless to say it ruined my weekend. He used to judge and looked at my history with Hilton I believe he wouldve felt otherwise and checked me in for a smaller deposit I explain to him why I have a local address does not mean that I live here all year-round or at all but he said he had to go by the license address I dont see how they get away with this.
Mar 21st, 2024