Navient

I am 69 years old. WHY is Navient calling me??????
Aug 13th, 2020

Division of Sallie Mae. Dont trust the help they will offer. I have called multiple time been put on hold for hours just trying to get help with the website login. If a payment wont post they call u on a unknown number that looks like a scam and will not leave a message. When on the phone with the agents which is in India the accents are so bad its impossible to understand the agent. Frankly i am afraid to give any info out. Due to all the scams numbers that call from the region. When you ask to speak to some you can understand they get snotty and rude. Beware of this company. They also have a class action lawsuit against them. For pushing people into the repayment options that hurt more them help them
Jun 14th, 2020

Snakes
Feb 23rd, 2020

Watch your payment allocations closely! I paid extra and specified that the entire payment should go to a specific loan (this would close that loan out). When the payment went through, it was divided between several loans. This kind of practice keeps all loans open causing more interest for you to pay. I called Navient once I noticed and was given the "So sorry, we can reallocate this for you", but this was after another interest payment was made for both loans.. Shady stuff. This is the second time something like this has happend to me when trying to pay extra or finish a loan out completely.
Feb 8th, 2020

Legalized loan shark company...that is all they are. I had been communicating with them just fine over email and receiving documents and other info from the customer advocate office and now that my payments are due and I need them to help correct their mistake on my payment plan, they suddenly are "having trouble" emailing me and are calling the wrong numbers and at the wrong times (I work the same hours the office of the customer advocate does and cannot be on the phone with personal business for hours). They know this! Now they have been harassing me as if I am avoiding them and not paying when I was the one saying I need to fix this because my payment is wrong. Trying to paint me as someone who is avoiding payment is going to cost them. I am currently preparing to file suit against them if this is not resolved by the end of the month. This fraudulent company needs to be shut down and DISSOLVED!
Feb 6th, 2020