Huntington Bank

Unprofessional and extremely angry stuff that can do anything to its customers. Be aware of this branch. But the branch manager is helpful
Jun 24th, 2023

Terrible branch. Went in to get some cash, open a money market and enquirer about private banking. Wouldnt let me withdraw my own cash after banking for 5 years with 2 forms of ID, all security questions and demanded to know what the money was for. I explained I was disappointed not getting my own money and having yo explain what it was for. They laughed and gave me back my two forms of ID. Look forward to closing my personal and business accounts.
Jun 17th, 2023

Awesome Branch! Everyone is very helpful and greet all the customers with their names and with a wide smile always.
Nov 10th, 2022

I stopped into the Deerfield Blvd, Mason, OH branch on 10/17/22 to open four new accounts, two personal and two business accounts. The assistant manager, on her cell phone, begrudgingly hung up her call to service these requests. From the very onset and initial greeting, she was distracted and came off as agitated. When I asked her basic questions about my options, she was snarky and abrupt. I continued with the transaction until she became confrontational when I wondered why she needed two years of tax returns for my business. My simple question led to another snarky response. At that point, I had had enough of this horrific customer service experience. I collected my documents and walked out. It blows my mind that a person with poor interpersonal skills could be an assistant manager at a bank. Big miss, Huntington!
Oct 26th, 2022

This is a Great Bank providing excellent service! Manager Eric Winkler exceeded our expectations and took all they time needed during our visits. Highly recommend this Bank. Larry and Judy
Oct 13th, 2022