Winsupply of Marysville

We very rarely interact with our google listing, so I apologize that we didn’t see your comments until now. After reviewing our records and recollections, and if this is the scenario that I think it is, I, Aaron, spoke with your son regarding your Liberty Pump Toilet System issue. After speaking with him, I reached out to our vendor rep. to obtain what we would need from you to process the warranty. I then called the phone number that was provided and left a voicemail with instructions on how to proceed, i.e., product number, serial number, how to return the product for inspection, etc. After I didn’t hear back, I called to follow-up and left another voicemail with the same instructions. My coworker, R.J., then emailed those instructions to the email we had been provided. At this point, I am guessing we have the wrong phone number and email for you. I can assure you that we have tried to reach a solution to the best of our abilities and still look forward to providing the great service we are known for. With that, we will need you to contact us so we can update your contact information and continue to process your warranty. You may call or text us at (937) 644-0079 between 7:00AM-4:00PM, Monday-Friday. I look forward to hearing from you.