Carriage House Express Loveland
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6401 Branch Hill-Guinea Pike
Loveland, OH 45140 - 513-833-9777
Hours
Chamber Rating
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Brittany Baker
Very nice & free car wash today was a plus too! Thank you
Apr 26th, 2024 -
Brenda Fales
Great wash - very pleased!
Apr 18th, 2024 -
Kristen Fouts
I thought the deal offered for unlimited monthly washes was reasonable. Until I couldnt use them. No matter how many different ways I tried to redeem my already paid wash, I got error codes if it loaded at all. I made SEVERAL attempts to contact someone (phone & email) and NEVER got a response. The reasonable cost wasnt worth the extreme frustration. I wound up with one wash for $30 + tax.
Mar 12th, 2024 -
mike miller
Spent $14. The Carwash seemed thorough. When it was over and I looked at how well it did I was shocked it missed so much. If it wasnt for having a white car I probably wouldnt have so easily noticed the untouched areas. Just by touching the dirty area with my finger it wiped the dirt away. I suspect people with cars other than white arent realizing areas the Carwash is missing. No employees so I had to go somewhere else to finish the job. If Carriage House cares and responds I will update this post.
Feb 27th, 2024 -
Justin Thompson
Slightly cheaper than other options, but the drying is totally inadequate. My car was still drenched with water after exiting, and is now covered in water spots looking as bad as before I went in. Unless they change their process for drying vehicles I won't be returning here. *Updated, please see edit* - - - - - Edit (2/26/24): The owner was very prompt and friendly in responding to my review and I have gone back through again. The quality of the wash itself is very very good, and I am extremely pleased with their responsiveness as a business. I still am not a fan of the drying process as it left some water spots and pools after taking care to go very slowly through the dryer and using every second of time. You will want to have a towel on hand if that is important to you. Instructions on how to use the (free!!! :) ) vacuum time are only available on their website, nothing on-site when you're wanting to use it. It should automatically print a ticket if it is selected prior to checkout if scanning the code is a requirement. Thinking that I had 8 minutes for free and not being able to use it was frustrating. It's free so I won't count that against them, but there's no reason to not print a ticket automatically for vacuum time. I really appreciate the owner taking the time to make my experience here better as a customer! I hope they take this feedback into consideration.
Feb 22nd, 2024
Contact Info
- 513-833-9777
Questions & Answers
Q What is the phone number for Carriage House Express Loveland?
A The phone number for Carriage House Express Loveland is: 513-833-9777.
Q Where is Carriage House Express Loveland located?
A Carriage House Express Loveland is located at 6401 Branch Hill-Guinea Pike, Loveland, OH 45140
Q What days are Carriage House Express Loveland open?
A Carriage House Express Loveland is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Q How is Carriage House Express Loveland rated?
A Carriage House Express Loveland has a 4.5 Star Rating from 30 reviewers.
Hours
Ratings and Reviews
Carriage House Express Loveland
Overall Rating
Overall Rating
( 30 Reviews )Brittany Baker on Google
Very nice & free car wash today was a plus too! Thank you
Brenda Fales on Google
Great wash - very pleased!
Kristen Fouts on Google
I thought the deal offered for unlimited monthly washes was reasonable. Until I couldnt use them. No matter how many different ways I tried to redeem my already paid wash, I got error codes if it loaded at all. I made SEVERAL attempts to contact someone (phone & email) and NEVER got a response. The reasonable cost wasnt worth the extreme frustration. I wound up with one wash for $30 + tax.
mike miller on Google
Spent $14. The Carwash seemed thorough. When it was over and I looked at how well it did I was shocked it missed so much. If it wasnt for having a white car I probably wouldnt have so easily noticed the untouched areas. Just by touching the dirty area with my finger it wiped the dirt away. I suspect people with cars other than white arent realizing areas the Carwash is missing. No employees so I had to go somewhere else to finish the job. If Carriage House cares and responds I will update this post.
We are very sorry that the wash did not come out to your liking. We do offer a quality guarantee and will rewash your vehicle until you are satisfied! Please reach out to me at https://carriagehousecarwash.com/reach-out/ so we can further discuss this matter and make the necessary adjustments to the wash so this does not occur again.
Justin Thompson on Google
Slightly cheaper than other options, but the drying is totally inadequate. My car was still drenched with water after exiting, and is now covered in water spots looking as bad as before I went in. Unless they change their process for drying vehicles I won't be returning here. *Updated, please see edit*
- - - - -
Edit (2/26/24): The owner was very prompt and friendly in responding to my review and I have gone back through again. The quality of the wash itself is very very good, and I am extremely pleased with their responsiveness as a business.
I still am not a fan of the drying process as it left some water spots and pools after taking care to go very slowly through the dryer and using every second of time. You will want to have a towel on hand if that is important to you.
Instructions on how to use the (free!!! :) ) vacuum time are only available on their website, nothing on-site when you're wanting to use it. It should automatically print a ticket if it is selected prior to checkout if scanning the code is a requirement. Thinking that I had 8 minutes for free and not being able to use it was frustrating. It's free so I won't count that against them, but there's no reason to not print a ticket automatically for vacuum time.
I really appreciate the owner taking the time to make my experience here better as a customer! I hope they take this feedback into consideration.
We are sorry that your vehicle was not dried properly. We have a quality guarantee and we will rewash your vehicle as many times as it takes to get the clean you are looking for. If you fill out a form at carriagehousecarwash.com/reach-out/ I will send you a few extra washes after we take a look at the dryers to ensure this does not happen again.
Overall Rating
Overall Rating
( 30 Reviews )Write a Review
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