Apples Market

On Thursday March 21st, 2024... I went to customer service to purchase a pack of Winston cigarettes; with a "manufacturer's mobile coupon" that was showing Apple's accepted them... $2.00 off 1 pack; and only get 5 mins to use it once you hit redeem... I've used these in this store numerous times with no issues... To my surprise, I've never this CS lady before, I've been going there for 17 years now and she said she's never seen me despite her claiming she worked there for 4 years... This 70 year "Boomer" had no clue how to scan it and when I asked her to call someone else to help me, she wouldn't do it until the 5th time I asked... I think a manager came; never seen before either... He couldn't redeem my coupon either... I was shocked when he told me to call Winston and get the coupon back... It doesn't work that way slick!!! I suggest that they get trained from workers that know how; instead of being ignorant in 2024 how the process works... The 70 year old was also rude and the manager could care less to figure out resolution to their ignorance to a simple process... This store shows it accepts them; when you log into Winston's web site... Cigarette mobile coupons have been around for at least 4 years now... TRAINING NEEDED; since I didn't even get an apology... To top it off; the half/half I bought curdled and took it back to the same 70 year old lady that I delt with earlier... Terrible CS and she needs training on her attitude and job duties...
Mar 26th, 2024

Mar 14th, 2024

Feb 22nd, 2024

Feb 7th, 2024

Horribly high prices, smelly outdated dirty store. Dollar general down the street is cleaner and cheaper. Had high hopes for this little grocery store.
Jan 2nd, 2024