Rumpke - Lima District Office

I set up trash service to begin on March 7th... Today is the 15th and I've called them 5 times asking if there picking up my trash... they were supposed to come 4 times since the 7th. I'm not doing business with them after this. Very poor customer service. Update.... its been almost 3 weeks, and i called the customer care team 5 times?? and they keep telling me every time someone will be out to take care of this issue.. and the trash is still on the curb.. Thanks for suggesting calling people who aren't helping. I'm starting service with a reliable company.
Mar 18th, 2024

This is not my trash service, but I stopped a driver who was helping out a previous driver who left quite a mess in the street. He cleaned up the glass that was all over our street on Geneva Ln in Elida. I didn't catch his name, but he was a very nice older gentleman, and he did a great job! Thank you, kind sir, as you saved our tires and the children. In the neighborhood from potential cuts.
Mar 14th, 2024

You guys forgot my trash again , updating my review on 3/8/24 . Forgot my trash again. 3 months ago They forgot my trash again. This a consistent occurrence with this very unreliable, I've been respectful, unfortunately this company is incompetent. Please come pick my garbage up by Tomorrow please. This has been at least the fith time. Ridiculous.
Mar 5th, 2024

They just don't pick our trash up. And then they try to say we never put it out even though we did and refuse to do anything about it. Worst company I have ever delt with.
Mar 5th, 2024

Reliable service, they come around the same time every week. My 3 year old loves garbage trucks.. when he waves to them and they give a soft honk back, it makes his day!
Feb 1st, 2024