Chase Bank

This bank branch is the best! Every time we stop in, the tellers are so friendly and helpful. Today, we needed a signature notarized, and it wasn't a problem that we didn't have an appointment. Brandon was super pleasant and cheerful, even at the end of his workday. We also met the manager, Becky. She was also very nice and took time to chat with us. Such a welcoming atmosphere here. Great job to all!
Mar 29th, 2024

Ive been banking with this Chase branch for a little over a year and it has been the greatest banking experience I have ever received. They treat each account holder like they are a VIP and have exceeded all banking expectations. Every employee is so kind and helpful to my family. They have helped us in so many ways that I cannot even write them all out. Thank you for treating us so well and providing not only a great experience, but also the tools to grow our account and be successful! 5 stars does not do this branch justice!
Apr 7th, 2021

I had the hardest time getting resposes from the loan manager Cynthia Sawmiller | Home Lending Advisor | NMLS ID 824021, along with constant changes of what was needed and if I was not pushing the entire loan process on my end, it would not have closed. The seller of the home begun to feel as if there was something wrong and wanted to back out of the sale due to the timing on Cynthia taking so long to complete any efforts at completing. I was in contact with her manager multiple times as well. Then after all of that drama, she did not show up for closing as promised and waiting for a long time with accuse after accuse on why she could not come. I regretfully chose Chase and she still haunts me to this day
Aug 3rd, 2018

Had an issue. Manager fixed it and was very polite and informative. Name was Sandy maybe. Can't remember
Nov 21st, 2017

If i could leave 0 stars, I would. I went in trying to pull my money out of my account and they( specifically Mrs. Truesdale) treated me like i was stealing my own money. I have used the one on cable and the one in wapak and have never had problems. I tell Mrs. Truesdale i want to pull all money out, except for $1. She ends up closing my account and can not fix her error. I have banked with bank one/chase for 22 years and this was the biggest error they have made. She should not have her job!!!
Aug 29th, 2017