Crash Champions Collision Repair Lewis Center

Tried totaling my car without looking at the facts in front of them. Even after describing how Ohio laws do not apply to my vehicle, they tried to put a salvage title on my car so nobody could work on it. Never give them your business. Shady, selfish and extremely uncooperative. Better hope your insurance agent is top notch.
Apr 5th, 2024

They recently repaired my vehicle after hitting a deer and they did a phenomenal job. My car looks great, customer service was great, they were quick and finished before the estimated date and gave updates along the way! Highly recommend
Feb 25th, 2024

Exceptional customer service and communication from start to finish. Flawless body work after a major collision. Hope I never need them but if I have to have body work done I want these guys
Feb 21st, 2024

Im pretty upset with my experience to be honest, I had my car in around the beginning of January, my car was in the shop for maybe 2-3 weeks. After a week of driving it my coworker told me the one tail light they replaced wasnt functioning fully and on top of that any time it rains my trunk is leaking water into the trunk which is horrible and can cause more damage to the car considering there are electronics in the trunk as well as my hybrid battery. After calling in to let them know they said someone would reach out to me and no one did for two weeks until I called in today. My specialist who guided me through this Rick has done a good job and Im sure none of this is his fault. But it would be nice if the team could do like a function check after working on the vehicles so customers like me and others dont have to call back and waste their time. Overall I felt the customer service was good, but my overall experience has been horrible. I need my car everyday for work and various hobbies and my time is being absolutely wasted with their cavalier mistakes. Edit - changed to 5 stars because of ricks customer service and understanding. I really appreciate him and everything he does for his customers and the company he works for
Feb 13th, 2024

I had my car repaired by Crash Champions after a minor accident of my Jeep. The staff was very friendly and kept me up to date on the status of my repair daily. My car was even ready ahead of the estimated repair time.
Feb 9th, 2024