Jackson Hewitt Tax Service

Thanks for sharing your feedback Hillary, though I'm sorry to hear of your concerns with both the service provided and the costs associated with tax prep this season. We recognize the interest of our clients regarding lower costs, and please know that we're working hard to manage the end cost to you. With that in mind, we provide the opportunity to build valuable relationships with tax experts in-person, who spend hours in training courses yearly to offer accurate and professional tax preparation in the local community. We strive to deliver on our brand promise to our clients, which includes reinforcing our services with a Maximum Refund guarantee along with a Lifetime Accuracy Guarantee & IRS Audit Assistance. We want to be certain your concerns are heard by our Client Care team, who will share your experience with the local office and work to resolve any issues to the best of our ability. Please give us a call at 800-234-1040, so we can address and if needed, escalate your feedback with the attention deserved. We hope to hear from you if we can be of further assistance - Jen, Jackson Hewitt Care Team

Hi Carolyne, thank you so much for taking the time to leave a five-star review! We are happy to hear that Angela was great, and provided you with great customer service. We look forward to many years to come of serving you. Don't forget to tell your friends about your great tax prep experience at Jackson Hewitt and earn money with our Refer-A-Friend program! Have a fanTAXtic day! -Jhoan, Jackson Hewitt Care Team

Thank you so much for the 5 stars, Mark! Wow! We're so fortunate to have the opportunity to work with you. It feels incredible to see that our Tax Professionals took excellent care of you and maximized your return. We would love to extend the same amazing service to your friends and family. Please consider recommending them to the office for assistance with all their tax related needs! We look forward to seeing you next year! Have an amazing day! -Carrisa, Jackson Hewitt Care Team

Your stellar recommendation for our quick and knowledgeable staff brightens our day , thanks Cassie! 😍 If your friends or family need tax prep services, please refer them our way, our team loves referrals and will make sure they get the dedicated attention they deserve. When you Refer-A-Friend everyone wins - your friends can save $20 on tax prep when they file with us and you can get $20 for each new client referred! We appreciate the great review, and look forward to the next opportunity to exceed your expectations! 💙 - Danielle, Jackson Hewitt Care Team

Thank you for taking the time to leave an outstanding rating for your secure, reliable, courteous, and knowledgeable local office, Sandy! 😍 Please send your friends & family our way with a referral, we'd love to exceed their expectations too! When you Refer-A-Friend everyone wins - your friends can save $20 on tax prep when they file with us and you can get $20 for each new client referred. It’s that easy! We look forward to your next visit with us, and appreciate the opportunity to assist with your tax preparation needs! - Danielle, Jackson Hewitt Care Team