Discount Drug Mart

Pharmacy customers, beware! I understand the issues Drug Mart might be having with the high turnover rate for pharmacy technicians at this location(it seems that there's always a new person there every time I visit the store). Most of the pharmacy technicians are ok, customer service wise, some are very good and a handful not so good in dealing with customers, probably due to lack of training. But when it comes to the two female pharmacists, you have a 50/50 chance to get a bad experience. If you're lucky, you'll get the younger one: she's always nice, courteous and willing to help; I believe she's newer to this store. On the other hand, you might get the other one, and then you might as well turn around and leave, because you're not going to get any help from her. I strongly advise against asking her any questions because she doesn't like to be interrupted from whatever she's doing, period. If she does answer any question at all, she's just plain rude, acts like she's doing you a great favor, and you get the feeling that you would've been better off if you've never asked a question in the first place. Her arrogance is obvious for anyone to see. Oh, and one more thing: don't bother to say "thank you", she'll never answer back.
Jan 15th, 2024

Jan 7th, 2024

The overweight miserable looking older lady at cash register 1 today on Nov 24th was very rude to me throughtout the whole interaction. I got to the register and said hello and was greeted with silence. Then i put my 2 drinks on the counter and went to ask for a pack of cigarettes before i could get past can i have i was interrupted with a I.D Then she scanned my i.d and told me dont work, cant get it She refused to scan it again (mind you ill be 22 in less than a month and the i.d is valid) So i couldnt get the cigarettes for my father then i wanted to buy the drinks with my food card and clicked the wrong button so i asked her to fix the screen for me and was followed by a you cant get nothing then she took the bag away and put it behind the counter. And refused to let me purchase my items. Then i went and got new items and went to a different cash register where she scanned my I.D with no problems and i purchased my items with no problems. Drug Mart really needs to check their employees because they are gonna try and play the wrong people on the right day. Having employees who look and act miserable on the job isnt a good look for the franchise. Im very disappointed in my experience here especially since iv gone to this specific drugmart since i was 12.
Nov 13th, 2023

Aug 17th, 2023

Prices are very fair
Jul 14th, 2023