Creekside Preserve by Pulte Homes - Closed

Outstanding customer service, one of the best community in the area. Definitely recommend it.
Jan 21st, 2024

Customer service is poor. They don't care after closing the house.
Dec 19th, 2023

Everyone at Pulte has been an absolute pleasure to work with! High quality people and high quality homes!
Nov 16th, 2023

I was very happy to receive those periodic updates from Pulte. I have bought new homes from other builders like Rockford and MI-Homes and never got anything like this unless asked for multiple times. Andrew from Sales and Tyler from Construction were very pleasant to work with and answered all my questions patiently. Andrew and Title went out of their way to get the POA done for my out of town partners to help closing on Time. Tyler was very helpful in scheduling time to fit my calendar and walked thro and answered all our questions to our satisfaction. Additionally, we were pleasantly surprised that all the minute stuff we would have needed a handyman after closing were already handled by construction like some bathroom and toilet fixtures, etc. I am happy with the Mortgage team but things seem to be a little unorganized and redundant. They forced me the Customer to act as middleman between internal Pulte departments. Opportunities exist for improvement there to project Pulte as one entity. Overall 7-Stars to this awesome team for providing a great experience. Keep it going. TY Service: Home building
Sep 10th, 2023

Really love the quality and value of this neighborhood. Pulte is a solid, reputable brand and Tyler was great to work with as our Construction manager + Drew on the sales team. We moved from DC and considered many other areas (New Albany, Dublin, Granville, etc.) but landed on Johnstown once we found this home/neighborhood. The value is great and I have a feeling will be a great investment down the road :) Service: Home building
Apr 30th, 2023