Hillsboro Inn & Suites

I booked a room in this hotel for my son and two grandsons to stay while visiting as we don't have room in the house. I thought it would be a nice hotel since it was recently refurbished. My grandson (with red hair) slept in one bed and son and other grandson slept in the other. Grandson with red hair found black hair strands in his bed. Since he has red hair they obviously weren't his but left from a previous guest. So do they even change the sheets after a stay? Also found some nasty looking brown stuff on the bathroom wall. My son said he wasn't staying there the second night. He handed in the key. I called the manager and told him what happened and he denied it. He said I couldn't get a refund for the second night. I complained more and he said he would have another manager call me. Never received a call. Called and talked to the same guy and he said there would be no refund for the second night. I told him a bad review was in order then and he didn't want that but still wouldn't refund the second night. So here is the bad review as promised!!
Apr 9th, 2024

Excellent service
Mar 13th, 2024

Thr room was very clean. But it wasn't the best. The internet ran very slow. Very drafty through windows and doors. Don't think they ever heard of weather stripping. No chair. No place to hang or put away clothes. And the lighting outside made it look like daylight in the dark. Too bright. The concessions had ice, soda machine. Coffee with no extras. No sugar, creamer. REALLY. The room was very clean. But just the basics nothing extra. It was freezing even with the heat on.
Mar 4th, 2024

Feb 20th, 2024

Lady who worked there tried to kver charge me by ten dollars and after i told her the price advertised she agreed to it but when i left i realied she never gave me my change and when I returned and asked for it she yelled at me.Will not be coming back the hotels janky .
Oct 23rd, 2023